I'm working on an mcms solution where I need to be able to create users and rightsgroups programmatically. As I understand it this can only be done if I access the mcms databases directly and bypass the API. What are the exact consequences for the support deal of my client? Are there any way to do this without my client loosing there right to support? When loosing the right to support, exactly what is it that you loose? Are there a standard support deal with mcms and what does it contain? Can you direct me to online information about how support works in Microsoft and mcms? Thanks.