How to use Outlook with Business Contact Manager
by VkNRIENvbnN1bHRpbmcsIEluYy4 » Mon, 27 Sep 2004 13:33:01 GMT
I've installed Outlook with BCM, but have been unable to use the BCM. Upon
starting Outlook, a message displays that asks if I want to use BCM. I click
Yes, and a couple of seconds later I receive an error message that states:
Database creation has failed.
I've been unable to uncover helpful info to resolve this issue until now,
and would like to utilize BCM for my business marketing and prospecting.
Thanks in advance,
Victoria D'Cotledge
RE: How to use Outlook with Business Contact Manager
by Sm9obg » Thu, 25 Nov 2004 10:43:03 GMT
I contacted Microsoft support with the same issue and the first question was
o you have an apostrophe in your user name I have an apostrophe in the
machine name, which carried over into the user profile. Unfortunately,
removing the apostrophe from the my profile did not resolve the problem, so
we had to create a new profile and move all of my documents, the pst file,
favorites, etc. BCM seems to work fine now.
>> I've installed Outlook with BCM, but have been unable to use the BCM. Upon
>> starting Outlook, a message displays that asks if I want to use BCM. I click
>> Yes, and a couple of seconds later I receive an error message that states:
>> Database creation has failed.
>>
>> I've been unable to uncover helpful info to resolve this issue until now,
>> and would like to utilize BCM for my business marketing and prospecting.
>>
>> Thanks in advance,
>> Victoria D'Cotledge
RE: How to use Outlook with Business Contact Manager
by VkNRIENvbnN1bHRpbmcsIEluYy4 » Thu, 25 Nov 2004 13:39:01 GMT
Thanks so much for your help! I have an apostrophe in my last name. Whatever
further information you have on creating a new profile and moving everything,
I would certainly appreciate. Painless is better...
>>
>>>> I've installed Outlook with BCM, but have been unable to use the BCM. Upon
>>>> starting Outlook, a message displays that asks if I want to use BCM. I click
>>>> Yes, and a couple of seconds later I receive an error message that states:
>>>> Database creation has failed.
>>>>
>>>> I've been unable to uncover helpful info to resolve this issue until now,
>>>> and would like to utilize BCM for my business marketing and prospecting.
>>>>
>>>> Thanks in advance,
>>>> Victoria D'Cotledge
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"Monica Tsang (MSFT)" wrote:
> Hi
>
> Thank you for your question. Unfortunately, Outlook does not support right
> clicking on an email address and adding it as a Business Contact in lieu of a
> Outlook Contact. However, you can add it as a Outlook Contact, then simply
> drag and drop that contact from the Outlook Contact folder to the Business
> Contact folder and it will automatically make the necessary changes to become
> a Business Contact.
>
> Thanks,
> Monica Tsang [MSFT]
>
> "Knuckleheadmike" wrote:
>
> > Is there a way to configure Outlook 2007 to add new contacts to Business
> > Contacts in Business Contact Manager instead of Contacts when right clicking
> > on the email address in an email?
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