BCM offline and wont go online...

Similar Threads:

1.BCM Online Error Message: going online has been cancelled, but you

The error message is 'going online has been cancelled, but you can continue 
to work in the offline database.'  I have SP1 installed.  I have run office 
diagnostics.  The first couple of times I tried to connect, it asked me to 
manually resolve conflicts.  Now it says it's applying all of the changes, 
but cancels at the last minute and gives me the above message.  

I turned on loggins as suggested in another thread, and have included my log 
below.  There may be another issue in this error log:  I had some reminders 
pop up that I can't get rid of.  One of them has to do with a ghost marketing 
campaign that I can't see anywhere in BCM.

Thanks in advance for any help:
[E] [13:42:18.9062500]Microsoft.Iris.ImportExportDataAccess: Exception 
creating campaign: This Marketing Campaign record cannot be saved without a 
title.
[E] [13:42:18.9218750]Microsoft.Iris.ImportExportDataAccess: Text:Unable to 
save Marketing Campaign, This Marketing Campaign record cannot be saved 
without a title..
[E] [13:42:18.9218750]Microsoft.Iris.ImportExportDataAccess: Message:This 
Marketing Campaign record cannot be saved without a title.
[E] [13:42:18.9218750]Microsoft.Iris.ImportExport: Unable to save Marketing 
Campaign, This Marketing Campaign record cannot be saved without a title..
[E] [13:42:18.9218750]Microsoft.Iris.ImportExport: ImportFatalException 
during syncing, Unable to save Marketing Campaign, This Marketing Campaign 
record cannot be saved without a title..
[E] [13:42:18.9218750]BCMRes: Text:\V] 
[13:42:18.9218750]Microsoft.BusinessSolutions.eCRM.DataSync: 
SyncManager.Synchronize: Exit
[V] [13:42:18.9218750]Microsoft.BusinessSolutions.eCRM.DataSync: 
DataSyncException in GoOnline, message is BCM Error #7009 :,stackTrace is    
at 
Microsoft.BusinessSolutions.eCRM.ImportExportBase.OutlookChangeListConsumer.Microsoft.BusinessSolutions.eCRM.DataSync.IChangeListConsumer.ApplyChanges(ChangeList changes, EventsManager eventsMgr)
   at 
Microsoft.BusinessSolutions.eCRM.DataSync.SyncManager.Synchronize(SyncPoint 
sp, IContext producerContext, IContext consumerContext, SyncLog syncLog)
   at 
Microsoft.BusinessSolutions.eCRM.DataSync.SyncManager.Synchronize(String 
outlookProfileName, String syncPointName, IContext producerContext, IContext 
consumerContext)
   at 
Microsoft.BusinessSolutions.eCRM.DataSync.OfflineManager.GoOnline(IContext 
context)

[E] [14:06:02.5781250]BusinessLayer:    at 
System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean 
breakConnection)
   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException 
exception, Boolean breakConnection)
   at 
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject 
stateObj)
   at System.Data.SqlClient.TdsParserStateObject.ThrowExceptionAndWarning()
   at System.Data.SqlClient.TdsParserStateObject.WriteSni()
   at System.Data.SqlClient.TdsParserStateObject.WritePacket(Byte flushMode)
   at 
System.Data.SqlClient.TdsParser.TdsExecuteTransactionManagerRequest(Byte[] 
buffer, TransactionManagerRequestType request, String transactionName, 
TransactionManagerIsolationLevel isoLevel, Int32 timeout, 
SqlInternalTransaction transaction, TdsParserStateObject stateObj, Boolean 
isDelegateControlRequest)
   at 
System.Data.SqlClient.SqlInternalConnectionTds.ExecuteTransactionYukon(TransactionRequest 
transactionRequest, String transactionName, IsolationLevel iso, 
SqlInternalTransaction internalTransaction, Boolean isDelegateControlRequest)
   at 
System.Data.SqlClient.SqlInternalConnectionTds.ExecuteTransaction(TransactionRequest 
transactionRequest, String name, IsolationLevel iso, SqlInternalTransaction 
internalTransaction, Boolean isDelegateControlRequest)
   at 
System.Data.SqlClient.SqlInternalConnection.BeginSqlTransaction(IsolationLevel iso, String transactionName)
   at System.Data.SqlClient.SqlConnection.BeginTransaction(IsolationLevel 
iso, String transactionName)
   at System.Data.SqlClient.SqlConnection.BeginTransaction(IsolationLevel iso)
   at 
Microsoft.BusinessSolutions.eCRM.BusinessLayer.BcmDataStore.PollDBForChanges(Boolean doBlock, Boolean autoSwitchToOffline)
[E] [14:06:02.5781250]BCMRes: Text:
[E] [14:06:02.5781250]BCMRes: Message:A transport-level error has occurred 
when sending the request to the server. (provider: Shared Memory Provider, 
error: 0 - No process is on the other end of the pipe.)
[V] [14:06:02.5781250]BusinessLayer: Polling failed: A transport-level error 
has occurred when sending the request to the server. (provider: Shared Memory 
Provider, error: 0 - No process is on the other end of the pipe.)

2.BCM Online Error Message: going online has been cancelled, but

Thanks Luther, but that's not it.  The server (actually a PC serving as a 
server) is available for all other data.  It's just BCM that wasn't 
connecting.  And BCM connects, but then it cancels at the last minute after 
analyzing all changes.  

As far as the Marketing campaing is concerned, I don't have any campaigns at 
all.  I started one to 'play with,' but never saved it. 

> 
> The first error looks like bad data:
> [E] [13:42:18.9062500]Microsoft.Iris.ImportExportDataAccess:
> Exception
> creating campaign: This Marketing Campaign record cannot be saved
> without a
> title.
> 
> I don't know why BCM would let you save a campaign offline, and then
> not let you sync it to the master db, but you can try looking through
> your campaigns for one that looks suspicious and try deleting it -
> although this is probably the ghost campaign youb refer to.
> 
> The error looks like a network connectivity issue; the machine with
> the master db was unreachable.
> 

3.BCM 2007 offline/online synch slow

Recently setup a shared BCM 2007 database (on a 1.5 Ghz Pentium/1.5 RAM).  
Have three users connected who also use BCM offline when out of the office.

Problem:  After being out of the office (even for an hour or two), when they 
come back in and go online the synchronization is incredibly slow (no matter 
who is doing the synch).  Unfortunately, if one person is doing their synch, 
it also slows down everyone else who is online/connected to the shared 
database.  This slowdown happens with only a few noted changes between the 
offline data and the current online data.

I realize the host "server" is not a powerhouse machine...should I just move 
it to something faster?  

Thank you.

4.Network issue when switching from offline to online on BCM client

I have network performance / synchronization issue. When i return BCM 
database from offline mode back to online, after no changes has been made, 
its quite quick and just a few data are transfered over network. But when i 
change some data, even if its one character in client record, then when a 
return back online from offline, its about 350MB transfered over network. My 
BCM database on master server is about 1GB large.

I've tried to expriment with email autolinking, but its not the reason i 
guess. It takes aprox. same time and transfer same data size in both cases. I 
think that this maybe has much more to do with SQL Server 2005 Express than 
with Outlook/BCM. I'll appreciate any help or advice.

5.Groove 2007 users going offline and online and workspace issues

Groove 2007 clients     (Windows XP Sp2)
Groove 2007 Relay      (Windows Server 2003 X64 RC2)
Groove 2007 Manager  (Windows Server 2003 X64 RC2)


   We have a Groove 2007 Relay and Manager set up.  We are having problems 
with our Groove 2007 clients going offline in relation to other clients when 
they are not actually offline.  And also some clients aren't receiving 
workspace updates even though other workstations are.  

   Looking through the Connection Manager, I see that these clients are 
connecting to blugro#relay.groove.microsoft.com, R0##.groove.net, and other 
public relays. (where # is some number) My theory is that some of these 
clients are connecting to the public relays and some are connecting to the 
private relay, which is causing problems of systems not seeing each other.   
I had been trying to fool the groove server by modifying the 
C:\windows\system32\drivers\etc\hosts file and pointing the 
groove.microsoft.com servers at our company Groove Relay.  I haven't done 
this for the R#.groove.net since there are too many of them!!

   Could you please point us to some information somewhere about how to lock 
down a groove client so that it only communicates with its local peers and 
our internal Groove Relay?

Any help would be very much appreciated.  We have invested a ton of money 
into this setup and there is so very little public troubleshooting 
information, so anything you can provide us would be invaluable!

Thank you
David 

6. 2003 Rule problem: Offline "Sent" mail is not processed when going back online

7. go online to offline

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