BCM auto-enters wrong date


BCM auto-enters wrong date

Postby George » Sat, 22 Jan 2005 04:20:08 GMT

I'm using Outlook 2003 with BCM.  I just noticed that I got a read-receipt 
on an email (example below), and that it "automatically" got entered into 
the BCM history of the contact who sent it to me.

Problem is...the read receipt arrived about 11:01 a.m. (Outlook put this 
date on it), but it got automatically entered and dated at 1:37 p.m. in 

I had shut down my PC BEFORE 11:01a.m., and around 1:37pm was about the time 
I re-started the PC, opened Outlook, and checked e-mails again.

Is this a bug?  Shouldn't it "know" the time of the email was 11:01a.m.  I 
wonder if this will affect ALL emails, not just read receipts?


----Read receipt, shows in BCM at 1:37pm-----------------

Your message
To: ***********john doe***********
Subject: Lunch today
Sent: Thu, 20 Jan 2005 10:45:12 -0500
was read on Thu, 20 Jan 2005 11:00:21 -0500 

Re: BCM auto-enters wrong date

Postby Luther » Sat, 22 Jan 2005 12:12:36 GMT

I suspect you read the email at 11:01am but Outlook sent the receipt at

Re: BCM auto-enters wrong date

Postby George » Sun, 23 Jan 2005 04:35:52 GMT

Actually, it's other way around, I saw/read the receipt at 1:37, but it was 
dated in my Outlook Inbox as an email of 11:01 a.m..  I think in the case of 
all emails, it means it was sent by the other person at 11:01 a.m.

Still, I'm thinking that BCM is keying off of the wrong data field...seems 
to be keying off the time the email was *opened* by me, as opposed to the 
time of the receipt, which is 11:01 a.m.

Maybe a small bug for fixing in the next version.  Anyway, thanks for taking 
a look at the post and taking time to reply. 

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