Business Contact Manager and Exchange Server

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1.Outlook 2003, Business Contact Manager and Exchange Server connection problem

Hi -

We have Outlook 2003 with Business Contact Manager (BCM is located
onsite), connected to a remote Exchange Server.

For the past several months we have been experiencing connection
problems on 2 of our 5 PC's that use Outlook/Business Contact Manager
and Exchange Server.

Here is what happens:

Outlook often reports that it has lost its connection to the Exchange
Server.....even though I can sometimes send and receive email.  The
"Connection" indicator in the lower right hand corner will even be lit
sometimes.  However, when this problem is happening, and the user
tries to print an email, for instance, Outlook wont allow this and a
little pop up will appear in the system tray saying something to the
effect of "Outlook has lost its connection to the Exchange server".

Other times Outlook will appear to be connected, but the folders will
not update at all.

This also effects Business Contact Manager - BCM seems to require a
connection to the Exchange Server in order to operate.  So when this
problem is occuring, because Outlook is reporting that it has "lost
its connection to Exchange Server", the user is unable to print in
Business Contact Manager either....and also unable to add or change a
record etc.

We have 5 PC's that use this Outlook/BCM/Exchange setup.  They are all
configured identically.  I have done everything from re-setting up the
email accounts on the PC's in question, to reinstalling Outlook and
Business Contact Mgr...to finally, reinstalling Windows XP.

Sometimes makeing Outlook go "Offline" for a few minutes, and then
back "Online" fixes it....but not always.

Note we are not using RPC over HTTP, and I have not made any firewall
changes.

I am out of ideas.  I have wrestled with this for months, and spent
way too much time re-installing Outlook and BCM...

The most frustrating part of this is how random this problem is:  one
of the PC's that we were having this problem on, I finally fixed
it.....it had been working fine since...for the past 3 weeks, then
yesterday my boss rebooted the PC, and of course the problem
returned.

Thanks in advance for your help.

Mike

2.Business Contact Manager with Exchange Server

Have tried multiple times to get Business Contact Manager 
to work with Echange Server (on Small Business Server) 
with no luck.

Have installed the update to Microsoft Office Outlook 
2003 with Business Contact Manager. Microsoft states that 
this "update allows Microsoft Office Outlook 2003 users 
to configure a Microsoft Exchange Server service in their 
mail profile, as long as the Exchange Server is a 
Microsoft Windows Small Business Server 2003-based 
computer" using Cached Exchange Mode.

When Outlook 2003 is started after configuring a BCM 
enabled profile to use Exchange server a warning box 
appears that reports that "The Business Contact Manager 
has been removed from this profile..."

Any help would be appreciated,
Scott

3.Interfacing to Business Contact Manager in Exchange Server 2003

I also posted this in microsoft.public.access.odbcclientsvr about a
week ago without any luck.
If this is not the appropriate group could someone please suggest any
other group to try.


I have a client who is about to move their tracker data across to
Business Contact Manager in Exchange Server 2003.
I'm then going to write them a training course booking system that
will want to point to their list of clients and contacts within
clients.

Can anyone tell me where Exchange Server 2003 holds the back end for
the Business Contact Manager and how I can connect MS Access to it.

Would also be interested in knowing the same for the stand alone
client - ie Business Contact Manager running in just Outlook 2003 of
Office 2003 with no Exchange Server backend.

Many thanks in advance
Tony Epton