Business Contact Manager and Exchange Server



  • 1. Problems with Update KB946140
    Whether I like it or not, Windows Update wants to install Update KB946140 for Outlook 2007 Business Contact Manager. I get an error 779 (no more detail) when it tries to install. I found a fix is as follows: First, go to Microsoft Downloads, search for KB946140, and download the manual install package. Then, run that, it will give you an error message saying permission is denied to modify a file (I believe mapisvc.inf in windows/system32). Navigate to that file, right click and edit the security options. Click advanced, change the owner to your user name running under the administrator mode. Close the window to save the settings, right click --> security tab again, and give your user name (admin mode) full access. Close the window, and run the manual install. It should work. Be sure to restore the settings to the default read/execute security mode and owner back to system when you are done. The problem is a problem with authentication for the "Trusted Installer" user class. This works, but I can't then reset the permissions to the default settings - many access boxes are greyed out and there is no option to reset the owner to SYSTEM. Could someone give a step-by-step on how to do this bit? Thanks Steve
  • 2. syncing of followups when using a db shared from a standalone xp b
    My users can see history changes when they sync, but don't see followups, what needs to be done for that to occur? -- thanks Glenn
  • 3. BCM Does not recognize duplicate contacts
    I've read the help files and even checked online, but I get thesame answer: Outlook is supposed to check for a duplicate name or email address when you save a contact, but I never get any notification regarding a duplicate, when I have definitely got a duplicate contact in BCM! I have tried to uncheck the "Check for duplicates" in "Contact options" and restarted Outlook, then recheck the box and restart Outlook. But I cannot get Outlook to check for duplicate contacts. Anyone else having this problem? I have many contacts in Outlook contacts and also now in BCM after importing from ACT. I want to move all business contacts to BCM and get rid of them from regulat Contacts in Outlook, but I keep getting duplicates. Any help is appreciated!
  • 4. Why can't I right click an email address in email to create new business contact?
    To start with..... Yes I do have BCM installed! I'm using Outlook 2007 and BCM If I right click on an email address in an email I get the choice to create a new contact which part files the contact information in. Is there anyway to get the choice to create a new business contact in the same way? Thanks for any help. Nigel
  • 5. How does BCM work with archives in Outlook 2003?
    I have been using BCM with Outloook 2003 for about a month now, and it is time to archive some things. What happens to linked appointments and tasks when they are archived? Are they still linked? I use the notes field of an appointment item to record the "minutes" of every meeting, and need access to those in the future.

Business Contact Manager and Exchange Server

Postby Umlza19tZ3Q » Sat, 21 May 2005 01:00:22 GMT

I'm wondering if there is any way to load BCM on my Exchange server profile.  
It's frustrating having to switch profiles whenever I need to work on my 
Business Contact Manager.  Any help would be appreciated.

Re: Business Contact Manager and Exchange Server

Postby Umlza19NZ3Q » Sun, 22 May 2005 00:46:03 GMT

Thank you!  Now I'm just waiting for Microsoft to release a patch!

Re: Business Contact Manager and Exchange Server

Postby Diane Poremsky [MVP] » Sun, 22 May 2005 01:18:55 GMT

They won't release a patch for v1, v2 wil work with exchange though.

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips:  http://www.**--****.com/ 
Outlook & Exchange Solutions Center:  http://www.**--****.com/ 
Join OneNote Tips mailing list:  http://www.**--****.com/ 

Re: Business Contact Manager and Exchange Server

Postby Diane Poremsky » Sun, 22 May 2005 03:33:41 GMT

there are instructions at  http://www.**--****.com/ 

Re: Business Contact Manager and Exchange Server

Postby UkRV » Tue, 13 Dec 2005 01:40:02 GMT

I'm a bit confused by the suggested fix. In order to implement the fix listed 
in the Outlook tips website provided, one must have SBS installed on their 
PC. In addition, the client server must be running SBS. I've tried installing 
SBS on my PC and ran into problems when attempting the final configuration. 
Am I missing something here?

Re: Business Contact Manager and Exchange Server

Postby Raul » Wed, 14 Dec 2005 02:32:23 GMT

Hi Diane

I did go to the site and the resoultion was for BCM V1 on SBS and normally 
works.Can you tell me what the exact concern is coz i did get confused 
reading the post

With Regards

Raul Thomas

Re: Business Contact Manager and Exchange Server

Postby UkRV » Mon, 19 Dec 2005 02:51:02 GMT

Is there anyone out there who might be able to address my and Raul's 
confusion over Diane's solution? Thanks.

Similar Threads:

1.Outlook 2003, Business Contact Manager and Exchange Server connection problem

Hi -

We have Outlook 2003 with Business Contact Manager (BCM is located
onsite), connected to a remote Exchange Server.

For the past several months we have been experiencing connection
problems on 2 of our 5 PC's that use Outlook/Business Contact Manager
and Exchange Server.

Here is what happens:

Outlook often reports that it has lost its connection to the Exchange
Server.....even though I can sometimes send and receive email.  The
"Connection" indicator in the lower right hand corner will even be lit
sometimes.  However, when this problem is happening, and the user
tries to print an email, for instance, Outlook wont allow this and a
little pop up will appear in the system tray saying something to the
effect of "Outlook has lost its connection to the Exchange server".

Other times Outlook will appear to be connected, but the folders will
not update at all.

This also effects Business Contact Manager - BCM seems to require a
connection to the Exchange Server in order to operate.  So when this
problem is occuring, because Outlook is reporting that it has "lost
its connection to Exchange Server", the user is unable to print in
Business Contact Manager either....and also unable to add or change a
record etc.

We have 5 PC's that use this Outlook/BCM/Exchange setup.  They are all
configured identically.  I have done everything from re-setting up the
email accounts on the PC's in question, to reinstalling Outlook and
Business Contact finally, reinstalling Windows XP.

Sometimes makeing Outlook go "Offline" for a few minutes, and then
back "Online" fixes it....but not always.

Note we are not using RPC over HTTP, and I have not made any firewall

I am out of ideas.  I have wrestled with this for months, and spent
way too much time re-installing Outlook and BCM...

The most frustrating part of this is how random this problem is:  one
of the PC's that we were having this problem on, I finally fixed had been working fine since...for the past 3 weeks, then
yesterday my boss rebooted the PC, and of course the problem

Thanks in advance for your help.


2.Business Contact Manager with Exchange Server

Have tried multiple times to get Business Contact Manager 
to work with Echange Server (on Small Business Server) 
with no luck.

Have installed the update to Microsoft Office Outlook 
2003 with Business Contact Manager. Microsoft states that 
this "update allows Microsoft Office Outlook 2003 users 
to configure a Microsoft Exchange Server service in their 
mail profile, as long as the Exchange Server is a 
Microsoft Windows Small Business Server 2003-based 
computer" using Cached Exchange Mode.

When Outlook 2003 is started after configuring a BCM 
enabled profile to use Exchange server a warning box 
appears that reports that "The Business Contact Manager 
has been removed from this profile..."

Any help would be appreciated,

3.Interfacing to Business Contact Manager in Exchange Server 2003

I also posted this in microsoft.public.access.odbcclientsvr about a
week ago without any luck.
If this is not the appropriate group could someone please suggest any
other group to try.

I have a client who is about to move their tracker data across to
Business Contact Manager in Exchange Server 2003.
I'm then going to write them a training course booking system that
will want to point to their list of clients and contacts within

Can anyone tell me where Exchange Server 2003 holds the back end for
the Business Contact Manager and how I can connect MS Access to it.

Would also be interested in knowing the same for the stand alone
client - ie Business Contact Manager running in just Outlook 2003 of
Office 2003 with no Exchange Server backend.

Many thanks in advance
Tony Epton



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