A recent online BCM uprgard deleted exisiting Bus Contacts. Help!

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A recent online BCM uprgard deleted exisiting Bus Contacts. Help!

Postby ZXhwbG9yYWly » Sun, 04 Jun 2006 02:23:01 GMT

I recently followed an Microsoft online "Updates Available" prompt to update 
my Business Contact Manager. A few days later I clicked on "Business 
contacts" to do a mass mailing and all the old contacts were no longer there. 
Only the business contacts entered, since the update, were present.

Did the update process automatically create a "holding file" for these 
businesss contacts that I can access and reload into BCM?

To make matters worse, my Outlook.pst and Outlook.backup files only reload 
my Personal Contacts, not my Business Contacts.

Any help would be appreciated. I am a reasonably experienced user but this 
one has me baffled.

Thanks.

Re: A recent online BCM uprgard deleted exisiting Bus Contacts. Help!

Postby Raul » Wed, 07 Jun 2006 10:50:41 GMT

If the current version of BCM your running is V2 is should have created a 
backup fo the files as  a *.msbcm file under the following location
C:\Documents and Settings\<\My Documents\Business Contact Manager\Backups.I 
fthis file is present you can restore the data by going to
Buisness Tools > Manage database > Restore Database
-- 
With Regards

Raul Thomas







RE: A recent online BCM uprgard deleted exisiting Bus Contacts. Help!

Postby ZXhwbG9yYWly » Sat, 17 Jun 2006 00:02:03 GMT

Raul,

Some good news! I have been able to restore my database thanks your 
suggestions and also help from Luther.

For your info and for anyone else who might run into this problem I found my 
old database as an <.mdf file>  located at  C/Documents & 
Settings/Owner/Local Settings/Application 
Data/Microsoft/MSBusinessContactManager.mdf.

I was then able to restore it using the following commands: File>Data File 
Management>Add> at which point I selected the MSBCM file when the wizard came 
up, not the MSBCM2 file, which was the new database created after the 
upgrade. The wizard took care of the rest.

This step did replace MSBCM2 with MSBCM, as there was no "combine" option, 
so I then manually typed in the few new MSBCM2 contacts that had been added 
since the update. A much smaller job that rebuilding the old database.

So I have finally have my database back and fully functional.

Thanks again for your help Raul and Luther!!!





Similar Threads:

1.A recent online BCM uprgard deleted exisiting Bus Contacts. He

Hi Raul,

Thanks for your post.
My BCM version is 2.00.4013.00, which is version 2, correct?
I looked for the file you mentioned, after selecting "show hidden files and 
folders" in Windows Explorer. I did not find a Business Contact Manager 
folder at all under C/Documents & Settings/Owner.
I did find a Business Contact Manager folder under C/Program Files/Microsoft 
Small Business, but there was no Backups folder.
Finally I did a search on my C drive for "*.msbcm", but nothing was found.

I do have a bcm file on a CD from several months ago. This file was created 
by exporting my BCM data. Do you think it could recover at least some of my 
info?

Thanks for the help.
ExplorAir

"Raul" wrote:

> If the current version of BCM your running is V2 is should have created a 
> backup fo the files as  a *.msbcm file under the following location
> C:\Documents and Settings\<\My Documents\Business Contact Manager\Backups.I 
> fthis file is present you can restore the data by going to
> Buisness Tools > Manage database > Restore Database
> -- 
> With Regards
> 
> Raul Thomas
> "explorair" < XXXX@XXXXX.COM > wrote in message 
> news: XXXX@XXXXX.COM ...
> >I recently followed an Microsoft online "Updates Available" prompt to 
> >update
> > my Business Contact Manager. A few days later I clicked on "Business
> > contacts" to do a mass mailing and all the old contacts were no longer 
> > there.
> > Only the business contacts entered, since the update, were present.
> >
> > Did the update process automatically create a "holding file" for these
> > businesss contacts that I can access and reload into BCM?
> >
> > To make matters worse, my Outlook.pst and Outlook.backup files only reload
> > my Personal Contacts, not my Business Contacts.
> >
> > Any help would be appreciated. I am a reasonably experienced user but this
> > one has me baffled.
> >
> > Thanks. 
> 
> 
> 

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As far as the Marketing campaing is concerned, I don't have any campaigns at 
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> 
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