"corrupted file" when I try to open e-mail attachment...often



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"corrupted file" when I try to open e-mail attachment...often

Postby RXZpbGl2ZTEzOA » Thu, 26 Feb 2009 22:24:00 GMT

I am having problems opening e-mail attachments, keep getting "corrpted file" 
message.  This is happenening more and more often lately.  Is there a cache 
file I need to clear?  I can open the same file on my Blackberry, just not my 
laptop.  Anyone have an idea?  Thanks in advance.

RE: "corrupted file" when I try to open e-mail attachment...often

Postby RGVubmlzIEMuIEpyLiwgVmlyZ2luaWEgQmVhY2gsIFZB » Fri, 27 Feb 2009 04:20:09 GMT

Look for files in subdirectories beginning with "OLK" such as "OLK239" or 
"OLK1A2" (randomly generated names) on the computer in question.

C:\Documents and Settings\%username%\Local Settings\Temporary Internet 

Outlook creates files in this directory when an attachment is opened while 
it is still attached to the e-mail message.

In order to see this subdirectory you may need to open a MS-DOS prompt 
window by going to [Start] > "Run" and typing in "cmd" (without the quotes).

Good luck!

DISCLAIMER:  My opinions and comments are mine alone and do not represent 
any other person or organization, living or dead.  This includes any 
government organization, DoD contractor, etc.

Re: "corrupted file" when I try to open e-mail attachment...often

Postby Brian Tillman [MVP - Outlook] » Fri, 27 Feb 2009 06:10:58 GMT

"Dennis C. Jr., {*filter*}ia Beach, VA" 

That's one way, but Windows Explorer will also show you the contents of the 
folder if you enter its exact name into the Address bar.  You can't browse 
to it, but you can open it.
Brian Tillman [MVP-Outlook] 

Similar Threads:

1.I get "corrupted file" more and more often when I try to open e-ma

This used to be a problem very rarely, now it happens to me almost every day. 
 I try to open files (mostly excel) that are e-mail attachments, and the 
files are "corrupted."  Is there some sort of cache file that I need to 
clear?  Wht is this happening more and more?  If I recieve the same e-mail on 
my Blackberry, I can open the file.  Why is my computer not able to open 
these files.  Any help would be greatly appreciated.  Thanks in advance.

2.The attachments I send with Outlook are often corrupted or unopena


Most of the time, when I send any attachments with Outlook, the receiver can 
not open the attachment or can open it, but the attachment is corrupted.  I 
use Outlook 2003 (Office XP) with Windows XP. I have this problem since many 
months now. In that time, I have changed my  motherboard and my hard drive 
(but copied the content of the old boot drive into the new drive) without any 
success. I have installed Windows SP 2 and Office SP3 without any improvement 
(actually, I feel it's worse since those installations).

Since the problem is also there when I use another email service (Hotmail or 
Yahoo), I would think that the problem is not related to Outlook. Maybe 
Windows? Or Norton AntiVirus? Or my router? 

Thank you for your help

3.File Corrupt with all attachments I open


Recently I have been having problems almost all kinds of attachments
with Office XP 2003 and a collegue mentioned that he was having the
same problem and said that I should upgrade to 2007, which I did. It
worked fine for a few days and now I get the problem again.

The problem is as follows:
- Any attachement whether doc files, xls, or anything gives me the file
corrupt error message. The file itself cannot be corrupt because when I
ask the sender to send it again to a collegue's email, he can receive
it fine and on my machine it gives me the error.
- When opening JPG files I get the drawing failed message.

My Current situation:
- Windows XP Tablet Edition.
- Office XP 2007.
- All updates that I know of for Tablet edition have been downloaded.
- Inbox mails are around 6,500 emails.
- PST file is about 2GB.

Can anyone help on this? Its really getting annoying having to send the
same file from the sender to my collegue every time.


4.My Email attachments are truncated so will not open ("corrupted")

This problem only just started on my computer , but the laptop on my wifi 
network receives perfectly (Vista, Office2007).

5.Getting Unknown File Type Error when trying to open attachment

Hi Bob,

I only have Ad-Aware, CCleaner, and Win Patrol on this computer.  Same as I 
have on my desktop, and I can open my e-mail attachments on that one ok.  
It's like when I try to open an Office attachment, my computer isn't 
recognizing that I have Word and Excel on the computer, and is giving me the 
Unknown File Type error.

"Bob I" wrote:

> Anti-virus scanner perhaps interfering? They might have reset it to scan 
> attachments during an update.
> SouthLake wrote:
> > Hello, I am only having this problem on my laptop.  When I try to download or 
> > open any kind of Office attachment, like Word or Excel, I'm getting an error 
> > message stating "Do you want to save this file, or find a program online to 
> > open it?"  And then underneath that it says "Unknown File Type".
> > 
> > I have Word, Excel and the entire office suite on my laptop.  I can open up 
> > Word and Excel on my own (not as an attachment) and there is no problem.  
> > This just started all of a sudden and I can't open any attachments at all!  
> > Please help!

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8. E-mail attachments wrongly trying to open in Microsoft Picture Man



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