Outlook 2002 messages unreadable in Eudora Pro 6 on WinXP Pro



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Outlook 2002 messages unreadable in Eudora Pro 6 on WinXP Pro

Postby Colin Sanders » Fri, 05 Sep 2003 21:10:49 GMT

I have very little experience with Eudora.
I have a customer who has EP 6  installed under WinXP Pro.
I use Outlook 2002 extensively to communicate with all my other clients and
between my home office and Exchange server at work, with no problem at all,
yet when I send this one client a standard RTF email (no attachments) he
cannot read it. Any ideas where to look?

C Sanders
IT Analyst
Technology Tamed

Re: Outlook 2002 messages unreadable in Eudora Pro 6 on WinXP Pro

Postby Jocelyn Fiorello [MVP - Outlook] » Sat, 06 Sep 2003 11:49:34 GMT

Some folks say that Eudora can handle RTF mails, but in general, RTF is
a proprietary Outlook format and other e-mail programs can't understand
it.  If the Eudora recipient is having trouble with your RTF messages,
it would be easiest to just send to that recipient in HTML or Plain Text
instead.  You can specify the sending format to that recipient for all
messages -- open his contact record, double-click the e-mail address,
and choose the sending format in the dropdown box.

Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***

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