How to remove macro virus from Office Applications



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How to remove macro virus from Office Applications

Postby Dee » Fri, 22 Aug 2003 04:19:12 GMT

Have Windows 98, Office 2000. Appears I have macro virus.
Cannot open Word, Excel or Powerpoint, or Norton AntiVirus.
When attempting to open documents, get error message:
" still infected, do you want to delete?" Have
deleted several times, have changed name to Normal.old,
have tried to open documents and select Macro from Tools
menu, but cannot "delete" from Macro menu. Have tried
everything. Have downloaded several virus tool removals
from online Norton AntiVirus.  

What else can I do?

RE: How to remove macro virus from Office Applications

Postby lpen » Wed, 27 Aug 2003 03:37:56 GMT

Hi Dee,

Here is a link to article on the symantec web site that provides a resolution to the problem you are having. Let me know if 
this resolves the problem.


Lisa Penshorn, MCSE
Microsoft Support Professional for Business Applications

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{\*\generator Msftedit;}\viewkind4\uc1\pard\f0\fs20 Lisa Penshorn, MCSE\par
Support Professional\par

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