Win95 / Office 200 installer message

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Win95 / Office 200 installer message

Postby Peter Richards » Sun, 06 Nov 2005 15:22:26 GMT

Hi,

I have Win95b, and am trying to re-install Office 2000, but get this
message:

 "Windows Installer

The configuration data for this product is corrupt. Contact your
support personnel.

I think this is a Win installer/registry problem, the CD looks okay, I
can browse it,etc. I have tried earlier versions of the Windows
installer, same message though.

Although Office 2000 was on this computer sometime ago, there is
nothing anywhere to uninstall the product, so there may be 'remnants'
of Office 2000 in the registry ??

I did try the Windows installer cleanup utility, Office 2000 is not
showing, and if I try to remove other programs, it says, "... file not
found"

Any clues ?

Peter



Re: Win95 / Office 200 installer message

Postby Peter Richards » Tue, 08 Nov 2005 09:30:45 GMT

Hi,

Eventually found the offending registry keys, removed them, and the
Office install worked okay. There were a few error messages ,
something about needing to update to the latest DCOM95, and a few
other error messages.

Peter


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