Deleted Public mailbox e-mail address- Won't release address
by Q291cnRuZXkgUg » Fri, 06 May 2005 21:16:04 GMT
I have Windows 2000 domain, w/ AD and a Exchange 2000 system.
I had a public mailbox two years ago, but it was no longer in use, so I
disabled the mailbox. But now I need to reuse that e-maill address. I can
find the public mailbox if I do a search in AD. When I try to access the box,
all it says is: 'Use Exchange System Manager to access full features of this
box.'
The problem is, either Active Directory, or Exchange will not let me get
back into this box. I've tried to rename it, in hopes it would change the
properties, but I still can't get into the box properties to release the
e-maill address from this particular box.
Looked in the MS KB, but can't really find this problem.
RE: Deleted Public mailbox e-mail address- Won't release address
by roberba » Fri, 13 May 2005 02:58:49 GMT
Use AD Users and Computers and get properties of the old mailbox. Click
Exchange Tasks then click"Remove Exchange Attributes". The mailbox will be
marked for deletion after the defined retention period. Go into the ESM and
drill down to the mailbox store that held the old mailbox; right click on
"mailboxes" and click "Run Cleanup Agent". The mailbox should have a red
circle with a white X in it. You can either leave it this way and let it
get deleted normally through mailbox manager or you can purge it
imediately. One thing I've noticed about this proceedure is you need to
wait a few minutes after removing the mail attributes or marking it for
deletion before the ESM will show it as marked for deletion.
I hope that helps,