New user can't use Outlook after Active Directory Migration

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New user can't use Outlook after Active Directory Migration

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New user can't use Outlook after Active Directory Migration

Postby Max C. » Fri, 02 Jun 2006 23:38:16 GMT 

We recently upgraded our NT 4 PDC to Server 2003.  We're running AD in
Interim mode.  On the network we have an Exchange 5.5 server running on
Windows 2000 Server.  All of the users imported from the old NT domain
are working fine on the Exchange server, but any new users I create
don't have authority to log in to Outlook.

I have tried creating users in AD and linking the account in Exchange.
I have also tried creating users with the old user manager directly on
the Exchange server which initiates the Exchange user setup dialog box.
 In both cases, the new user still can't use Outlook.  The user can
log on to the AD domain, but when the user tries to open Outlook, they
get an Outlook login screen.  If they type in their credentials, they
are denied access.  If I type in admin credentials, the user can gain
access to their Outlook folders with no problems.

Any idea what could be causing this?  I thought that with Interim mode
the AD domain controller would simulate the SAM database for
authentication.  :-/

Any ideas would be greatly appreciated.

Max.
Top

Re: New user can't use Outlook after Active Directory Migration

Postby Nuevo » Sat, 03 Jun 2006 06:47:33 GMT 

Can you provide some more detail on what is happening when you create a new 
account. You create a mailbox in 55 and associate it with an AD account 
without any problems? Can you send mail to the new mailbox?

Nue
Top

Re: New user can't use Outlook after Active Directory Migration

Postby Max C. » Sun, 04 Jun 2006 03:34:48 GMT 

Everything is happening that I would expect to happen.  The Exchange
5.5 account links to the newly created account just fine.  I can send
mail to the new account.  The user can even access her account if she
opens Outlook and I supply admin credentials.  She just can't access
her account with her credentials.  My gut feeling is that it has to do
with some sort of security level, but I don't even know where to start
looking.

Max.
Top

Similar Threads:

1.new user in active directory and setting up outlook 

I have a problem I know someone has seen before. I am running server
2003 with exchange. I have a new user I just added to active directory
with the same user rights as other users. However when I try to set up
this user's Outlook and do a name check I get a message the name
doesn't match the address book and could not be verified. I have
doubled checked the user's name in active directory and everything
looks fine.

James

2.When new user or contact has been added to active directory of the 

Hi,


I am new to this group. I am having issues with my company email address 
that is created / updated on AD is not being able to synchronize with outlook 
global list. When new user or contact has been added to active directory of 
the domain is not always be able to view from Outlook global list. (servers 
are 2003 and end user XP)

 

Any suggestion would be greatly appreciated.

 

Thanks

Sunu

3.Unable to create new user in Active Directory with a new mailbox 

When I try to create a new user in Windows 2000 Active directory and check
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I've applied SP1, SP2, SP3 but it still dont work.
I've upgraded Exchange server to Exchange server 2003 but nothing changed.

Thanks for your help.

-- 
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I have a problem regarding Outlook Mobile Access. We have recently (within 
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I have a test box I am using to determine what the problem might be. I have 
loaded Windows 2003 Server, and Exchange 2003 Trial over it. I have not 
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current environment and the OMA shows up as expected. 

I have yet to find any resolution to my problem from Google, MS KB or TechNet.

My questions are as follows:
1) Is Blackberry server causing this problem? I could not find anything in 
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2) Can the OMA options be enabled in AD without having to reinstall 
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Any help, suggestions or pointers would be greatly appreciated.

Regards,
Jeffery Bush
IT Analyst

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