Folders not releasing space when deleted

Exchange 2000

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Folders not releasing space when deleted

Postby Q2hyaXMgUXVpbm4 » Sun, 06 Jun 2004 01:46:05 GMT

I have tracked a problem to folders created by the end users
When I delete a subfolder without first emptying the subfolder (each message must be deleted) the space is not recovered
So a problem exists when sub folders are deleted.  According to SM after I delete and empty deleted items, on a folder containing any items, there are no deleted items.  I can go into recover deleted Items on the client and recover them, but the mailbox on the server side grows again.  This does not happen when I delete individual messages. Individual messages that are deleted show up as deleted items in SM and when recovered they take their original space and are cleared when deleted again.  Space from folders when deleted is not cleared on the server

Chri


Re: Folders not releasing space when deleted

Postby Baris Eris [MS] » Sun, 06 Jun 2004 05:48:36 GMT

Chris, you seem to have good handle on what's going on -- however we have to 
ask some basic questions:

What version of Exchange? What service pack level?
Have you enabled dumpsteralwayson registry value (to see "recover deleted 
items" on all folders) - This may help to see if items are in the dumpster.
Are you absolutely sure that folder, together with its contents are 
hard-deleted (i.e. not in the deleted items container anymore)
Are you sure your databases are healthy? If so, give me the time interval 
between two consecutive 1221 events from application on that pertains to the 
same store database.

Baris.

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.








Re: Folders not releasing space when deleted

Postby a096aQ » Sun, 06 Jun 2004 06:26:02 GMT

It is possible.
You can try to use eseutil.exe to defragment the database ( privX.dgf and pubX.dbf). After the defragmentation, files will be smaller


Re: Folders not releasing space when deleted

Postby Q2hyaXMgUXVpbm4 » Wed, 09 Jun 2004 22:51:41 GMT

  Baris,  Here are the answers to your post

We are and Exchange 2003 shop.  we have not installed SP1 as of yet
I have not enabled the dumpsteralwayson registry value
I am 100% positive of the delete process as I have done the exact same with each of the other 3 servers and all 24 mailbox stores.  This is the only store exibiting this issue.  We run cleanups every night and I have verified in the event log that the 1221 ran clean.  Here are the events (specific names deleted) from the previous 2 nights.

Event Type:	Informatio
Event Source:	MSExchangeIS Mailbox Stor
Event Category:	General
Event ID:	122
Date:		6/6/200
Time:		9:30:38 P
User:		N/
Computer:	%Servername
Description
The database "Storage Group 1\Mailboxstore3" has 1 megabytes of free space after online defragmentation has terminated.

For more information, click  http://www.**--****.com/ 

Event Type:	Informatio
Event Source:	MSExchangeIS Mailbox Stor
Event Category:	General
Event ID:	122
Date:		6/5/200
Time:		9:15:29 P
User:		N/
Computer:	%Servername
Description
The database "Storage Group 1\Mailboxstore3" has 1 megabytes of free space after online defragmentation has terminated.

For more information, click  http://www.**--****.com/ 



    
     Chris, you seem to have good handle on what's going on -- however we have to
     ask some basic questions
    
     What version of Exchange? What service pack level
     Have you enabled dumpsteralwayson registry value (to see "recover deleted
     items" on all folders) - This may help to see if items are in the dumpster
     Are you absolutely sure that folder, together with its contents are
     hard-deleted (i.e. not in the deleted items container anymore
     Are you sure your databases are healthy? If so, give me the time interval
     between two consecutive 1221 events from application on that pertains to the
     same store database
    
     Baris
    
     --
     This posting is provided "AS IS" with no warranties, and confers no rights
    




     >I have tracked a problem to folders created by the end users
     > When I delete a subfolder without first emptying the subfolder (each
     > message must be deleted) the space is not recovered
     > So a problem exists when sub folders are deleted.  According to SM after I
     > delete and empty deleted items, on a folder containing any items, there
     > are no deleted items.  I can go into recover deleted Items on the client
     > and recover them, but the mailbox on the server side grows again.  This
     > does not happen when I delete individual messages. Individual messages
     > that are deleted show up as deleted items in SM and when recovered they
     > take their original space and are cleared when deleted again.  Space from
     > folders when deleted is not cleared on the server
     >> Chri
     >

Re: Folders not releasing space when deleted

Postby Baris Eris [MS] » Fri, 11 Jun 2004 14:15:26 GMT

i Chris,

You've provided new information, you're saying there is only one store
exhibiting this problem. Now this leads me to believe we may be dealing with
a logical corruption on the store. Do you have the opportunity to run
isinteg against this store? See if it finds any relevant errors. Note that
multiple iterations of isinteg may be necessary until you get zero errors.

See if you can repro the problem then,

Baris.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Chris Quinn" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...



Re: Folders not releasing space when deleted

Postby Q2hyaXMgUXVpbm4 » Wed, 16 Jun 2004 00:03:01 GMT

aris,
Yes I have run isinteg and it came back clean. I have also run eseutil /p and /d options. I have now opened a call with PSS.

"Baris Eris [MS]" wrote:


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