Missing NK2 file in Outlook folder

Exchange 2000


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Missing NK2 file in Outlook folder

Postby RGVubmlzX1M » Sat, 12 Jul 2008 02:04:40 GMT

I am having one of our users log on to a different terminal server.   On the 
orginal terminal server when she uses Outlook, she claims to have tons of 
names cached in the autocompletion.  If she hits an "a" in the To field she 
gets a long list of names.  However, the NK2 autocomplete cache file is 
missing from the Outlook folder.  Also, in the Advanced E-Mail Options dialog 
box, "Suggest names while completeing" is checked.  Where would these names 
be cached if the NK2 file is not there?  Again this is on the orignal 
terminal server.

There are only three names in the Contacts folder too, although I don't 
believe autocompletetion tries to match names in the contacts folder.

I have migrated many other users and the NK2 file is always there to copy 
over the the other server.


Re: Missing NK2 file in Outlook folder

Postby Lanwench [MVP - Exchange] » Sat, 12 Jul 2008 08:00:17 GMT

Autocomplete definitely uses a .nk2 file...that's it.  I suggest you search 
hidden/system folders just in case..

I also suggest you set up folder redirection for your TS users (at the very 
least ...if not all users) so you never have to worry about data stored on 
your terminal servers. Redirect Application Data, Desktop, and My Documents 
to your file server, via GPO. 

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The ext is ".sas"
"nodrog" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...
> I'm using Outlook 2003 and have had to add a new profile to solve another
> problem. I now need to renmae my old *.nk2 folder so that I can restore my
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> I am missing something really obvious!!
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Outlook not saving "autocomplete" information from one day to the next. I 
have been advised that the issue may be corrupt *.nk2 files on the system and 
that I should recreate the user's profile. However, none of the profiles have 
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