Installation worked then failed



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Installation worked then failed

Postby HisPowr4U » Tue, 01 May 2007 14:34:09 GMT

I have had problems with playing any video content at all on my computer 
lately. A message pops up saying that my security settings prohibit the Active 
X controls, or that I have an old version of Macromedia Flash Player. I have 
Windows XP SP2. I tried to solve the problem and it was working for a few days 
then all of a sudden today I am getting the same error messages I got before. 

Re: Installation worked then failed

Postby Darren McNally - Adobe » Wed, 02 May 2007 01:55:05 GMT

Hi HisPowr4U,

 Please verify your internet options for IE. 

 1.	Internet Explorer 6 
 2.	Select Tools
 3.	Select Internet Options
 4.	Choose the Security tab
 5.	Select Custom Level
 6.	Make sure that all the ActiveX and Active scripting options are set to 
prompt, and not disabled
 7.	If your using IE 7 there are similar internet options 

 Instructions for uninstalling and reinstalling the latest Flash Player:

 1.	First download the uninstaller to your desktop from here 
 2.	Before running this uninstaller be sure to read the instruction and close 
all running programs. 
 3.	Open the following folder C:\WINDOWS\system32\Macromed\Flash 
 4.	Run the uninstaller 
 5.	What files are left in this folder? C:\WINDOWS\system32\Macromed\Flash 
 6.	If there are files left, delete the Flash folder. 
 7.	Install the Flash Player from here:  http://www.**--****.com/ 

Re: Installation worked then failed

Postby HisPowr4U » Wed, 02 May 2007 03:42:42 GMT

Thanks, it worked. How do I mark this topic as solved?

Re: Installation worked then failed

Postby HisPowr4U » Wed, 09 May 2007 19:14:24 GMT

Once again, my Macromedia Flash Player has quit working. So once again I tried 
to uninstall it and then reinstall it using the links sent to me by Darren 
McNally. It hasn't helped this time at all. Have tried rebooting, that didn't 
make any difference. When I go to the page to install the player, and click on 
the button to install it, it just keeps returning to the page again and again, 
apparently without installing it. Now what do I do?  

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