Flash Player Is Not The Problem, so let's fix



  • 1. No text with Flash 7 on Linux
    When I try right-click on some movie and select Settings I get no text in Settings window. There is only a blank button and some images but no text. The same happens with some swf movies on web pages. What is going on? How to solve this?
  • 2. Flash Player 8 NOT RECOGNIZED
    Hi... I know I am not the only one with this problem, because I have seen it over and over, and I still haven't seen anyone come up with a resolution - I'm going nuts here... It works for a while, then it stops being recognized, for no apprent reason. In prior times, I ran the UNINSTALL utility, deleted the FLASH PLAYER folders in the APPLICATION DATA main folder, rebooted, clicked GET FLASH PLAYER, and it worked again. This time...nothing. a) Does anyone know WHY this keeps happening? b) Does anyone know how this can be fixed, once and for all? I am running IE 6 with all updates (was running IE 7 BETA, too...happens no matter what version of IE I use) And I'm running Windows XP Home. Thanks! Andy
  • 3. No sound in browser when viewing flash applications
    Hey people, I hope someone can help me... I have no sound on anything related to flash when viewing pages online. Flash games or movies (for example) play the video just fine, but no sound. This has been happening for a few days and I can't recall anything I did to trigger this. I am running windows xp home edition, sound card drivers are all updated, no viruses or spyware, and I have uninstalled and reinstalled flash player, shockwave player and quicktime a few times to no avail. Seems I have done everything in my power to find out what is wrong, and nothing seems to work. All of my volume control settings are unmuted and turned up full... Help?
  • 4. dll error on computer startup - flash8b.ocx
    We tested deploying version and didn?t run into problems, but when we released it via LANDesk to a few thousand PCs some customers were receiving DLL registration errors at startup. So far, about 5% of the PCs it deployed to had problems registering the flash8b.ocx file, which seems to be related to a registry security issue which doesn?t allow a normal user to make that registry entry. This caused a fair number of hands-on issues for Customer Services. Any ideas on what could be the problem?
  • 5. Downloading flash player 8
    Hello, For some unknown reason I can't download flash player 8. I enter the site and when the downloading should automatically begin, it doesn't... Is there any other link I can use to download this flash player? Thanks, Tom

Flash Player Is Not The Problem, so let's fix

Postby IEvsFlashPlayer » Wed, 20 Dec 2006 23:18:05 GMT

I was about to pull my hair out.  Everything that I tried did not seem to work. 
 I even had the technicians of my virus protection/firewall to help behind the 
scenes.  And then I contacted Adobe for technical support who ended up 
directing me to the support / forums.  I continued to read the posted messages 
along with the advice that was offered.  Nothing seemed to work for me.  Of 
course, I began to get aggrevated.  But, there was one message that stuck out 
in my mind.  That note informed that Flash Player was not Compatible with 
Internet Explorer - even though it referred to some other issue or problem.  
This seemed to make sense.  So, let me tell you what worked for me.  Again, it 
is IE that is causing all of the numerous problems with not being able to 
download Flash Player, etc.   I am not sure of what has changed with Flash 
Player now that may be causing this particular issue, but. . .  So, I decided 
to go to another web browser - like Netscape because on one occasion, I was 
having great difficulty with IE and the technicians downloaded Netscape.  I had 
no more problems with Netscape, but of course, I like IE.  So, I eventually 
went back to IE and never thought about Netscape again, until now.  I went to 
Netscape (with all of the issues at hand) and decided to see if I could view 
many of the cites that were provided in the Forums.  Well, much to my surprise, 
all of the web pages that required Flash Player seemed to work automatically - 
but only in Netscape.  I did not even have to download Flash Player while in 
Netscape.  See if this works for you and pass it own to everyone if you have 
success.  Some of you may need to download the Flash Player while in Netscape, 
but I did not.  Good luck.  I am so happy that something FINALLY worked.  Maybe 
it will work for you too and do not forget to pass it on - if it does happen to 
work for you also.             2byoung:smile;

Re: Flash Player Is Not The Problem, so let's fix

Postby Jeckyl » Wed, 20 Dec 2006 23:28:35 GMT

The only flaw in this argument (that's its IE and not Flash), is that there 
are TWO flash players.

There is the Flash Player ActiveX control (OCX) that IE uses (and you can 
use in other applications)

Then there is the Flash Player plug-in that is used by Netscape, firefox etc

Although the guts are the same, they are very different things, with 
different registry and operating system integration etc etc etc.

So just because the player plug-in in Netscape works, and the player ocx in 
IE does not, is not evidence that the problem is with IE at all.  It may be 
a registry / operating system problem, or a problem with the player ocx 

Re: Flash Player Is Not The Problem, so let's fix

Postby McNast » Thu, 21 Dec 2006 03:57:36 GMT

This is true. There is a Flash Player for Windows IE and another Player for 
Netscape and Firefox browsers. 

 If you have all ready gone through all of the usual troubleshooting techniques 
(listed below) and ONLY have this issue with IE you may have some issue with 
your system registry. I would be happy to help you troubleshoot this.

 Check the following troubleshooting steps before moving onto registry issues: 


 Instructions for uninstalling and reinstalling the Flash Player:

 1. First download the latest uninstaller to your desktop from here 
 2. Before running this uninstaller be sure to read the instruction and close 
all running programs. 
 3. Open the following folder C:\WINDOWS\system32\Macromed\Flash 
 4. Run the uninstaller 
 5. What files are left in this folder? C:\WINDOWS\system32\Macromed\Flash 
 6. If there are files left, delete the Flash folder. 
 7. Install the Flash Player from here:  http://www.**--****.com/ 
 8. Test the Flash Player here:  http://www.**--****.com/ 

 Flash Player still not installing on IE?

 [b]Warning:[/b] The following solution involves the Windows System Registry. 
Editing or manipulating the registry incorrectly can result in serious system 
damage which may require re-installation of the operating system. If you are 
not comfortable editing the registry, then take your system to a professional. 
If you choose to proceed, then it is essential that you create a complete 
system backup and a Windows System Restore Point before proceeding. Adobe 
Systems cannot be held responsible for damage resulting from this information.

 Note: this is specifically for Window XP Pro

 Here are Instructions for checking the system registry for issues. I would 
suggest that you compare the Advanced Security Settings for HKEY_CLASSES_ROOT 
with the one from this link:


 [i](Scroll down to see the HKCR image)[/i]

 Please login as the Administrator (NOT a User with Admin privileges) and 
follow these instructions to open the registry.

 1. Select Start > Run
 2. Type in ?regedit?
 3. Right click on HKEY_CLASSES_ROOT
 4. Select Permissions
 5. Select Advanced

 If you can take a screenshot and post it online for me to look at, that would 
be ideal. 


 Darren J. McNally
 Technical Support Engineer
 Adobe Systems

Re: Flash Player Is Not The Problem, so let's fix

Postby Jeckyl » Thu, 21 Dec 2006 08:06:57 GMT

Thanks Darren,

Nice to see an Adobe support person in here, especially as this is not a 
forum for official Adobe support.  I hope the various people who are a 
little disappointed with the Adobe response appreciate you taking time to 
help in here.

Similar Threads:

1."Click to" Fix - Let's Go, Macro!

Mr & Mrs Macromedia,

 Please solve this problem with the IE Update.  I see lots of people with lots 
of different "percentage" fixes, but none that all work for all situations.  
Your current solution is too much work.  Please have your smart folks there 
create a simple fix or I'll just start reducing my use of flash.  If someone 
invented pants that were "the in style", yet stained my car's leather seats 
because of their chemical makeup, I certainly would not retro-fit my car with 
new seats.... I would simply place a buffer between my booty and the seat so 
the two can co-exist in harmony.  Let's get a fix for this before my seat gets 
any more discolored.

 'ppreciate it.


2.Flash Player Not Working Fix

3.Flash Player Not Detected Fix - at least for me it worked

My kids were freaking because they couldnt get onto nikjr or playhouse because 
it was saying cannot detect flash, (works fine from my account) 
 Tried to run the install, get nothing, macromedia site says it is already 
there at version 7.whatever , yada..yada...yada.....

 So I search the forum and see a lot of people are having the same issue.
 I tried the registry key deletion tip, which didnt work, tried the offline 
installer which didnt work.

 My problem, can't guarantee this is your problem, was registry permissions.
 For some reason the installs are only putting in the installer having access, 
this could be a hand me down from some ms patch or who knows....
 I went to hkcr\ShockwaveFlash.ShockwaveFlash (there will be .1 .2 .3 ..... as 
well) and I checked and only my ID had permissions to them.
 I added authenticated users full control to each and when i went over to the 
other account it ran like a charm.

 Good luck, hope it helps.

4.Flash Player bug still not fixed yet ?

I had to do a system restore to get back to a working version of adobe flash 
player - i put up with no flash for a week, but my sister thinks I've 
downloaded a bug onto her machine because there is obviously something up with 
this latest version of flash.

 it says it's successfully installed, shows the little moving picture etc. then 
you go on to myspace or jibjab or anything cool with flash in it and it doesn't 

 Like I said I've had to use a system restore for the first time in years as I 
guessed it was a flash bug pretty quick as I monitor my updates.

 Anyone know if adobe are ackwoledging & fixing this bug  ? - it would be handy 
to know when it is safe to install the latest flash player that works.

 I'm not a techie so have no intention of poking inside my machine or it's 
settings - just wierd how adobe haven't told website that use the product that 
services may be affected - so they can warn customers not to download the 
latest player until adobe have fixed the problem!

5.Flash or silverlight: let's go for flash!

6. Flash/Windows Media player streaming radio problem in IE7 -- FIXED

7. Fix your Flash Player Problems in Windows

8. Let's Discuss Flash Security

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