S-TX-Austin: Tech Support Specialist, MS Access, SQL, LAN admin, Netware 6.x; 1 (45294357632)
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Position: Tech Support Specialist
Reference: JGG00085
Location: Austin TX
Duration: 10M
Skills: 2yrs exp performing ongoing development, support and testing of
database systems using Microsoft Access and SQL.
2yrs exp writing and maintaining DOS-based batch files.
2yrs exp assisting with the administration of a LAN using Netware
6.X, eDirectory, Windows Server 2003, and Active Directory.
1yr exp working with Office XP (Word, Access, Excel and
PowerPoint, including the development of PowerPoint
presentations).
Exp customizing and cloning Windows XP workstations using
PowerQuest tools.
2yrs exp supporting Office XP (Word, Access, Excel and
PowerPoint, including the development of PowerPoint
presentations).
Exp supporting miscellaneous hardware (digital cameras, scanners,
burners, and projectors).
Exp installing, configuring, supporting and maintaining
automation equipment (workstations, servers, printers, routers,
and hubs).
Ability to resolve technical issues and problems through
troubleshooting measures.
Exp Developing, supporting and testing database systems using
Visual Studio 6.0 (Visual Basic and C++)
Knowledge and experience in training professional, technical and
administrative employees on various technical matters.
Exp Assisting with hardware and software inventory control.
Thorough knowledge of applications development life cycle
methodology.
Knowledge and experience in using software designed to trouble-
shoot LAN operational problems.
Ability to communicate technical information clearly and
effectively, both orally and in writing.
Ability to perform in a cooperative team environment.
Ability to analyze and solve complex technical problems.
Scope: 1) Performing ongoing development, support and testing of
database systems using Microsoft Access and SQL.
2) Documenting the new development, enhancements, and
processes for the application such as system support manual,
user manual, system description (text & graphics), and
database description for each system and/or database
developed.
3) Writing and maintaining DOS-based batch files.
4) Assisting with the administration of a LAN using Netware
6.X, eDirectory, Windows Server 2003, and Active Directory.
5) Performing the installation, testing and ongoing support
of DOS and Windows XP operating environments.
6) Customizing and cloning Windows XP workstations using
PowerQuest tools.
7) Supporting miscellaneous hardware (digital cameras,
scanners, burners, and projectors).
8) Supporting Office XP (Word, Access, Excel and PowerPoint,
inc