Help! Getting error # 18588 in Entourage??


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Re: Help! Getting error # 18588 in Entourage??

Postby simplylisalou » Tue, 12 Dec 2006 03:23:40 GMT

That's strange because I just sent an email to the same group last
week.  Is there anything I can do to try to fix it?

On Dec 10, 11:23 am, Michel Bintener < XXXX@XXXXX.COM >

Re: Help! Getting error # 18588 in Entourage??

Postby Michel Bintener » Tue, 12 Dec 2006 03:41:27 GMT

On 10/12/06 19:23, in article

The Entourage Help Page doesn't offer any solution since this, it seems, is
not an Entourage problem. Hotmail/MSN can be slightly bonkers at times, so
I'm not really sure what else to suggest, sorry.

Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***

Re: Help! Getting error # 18588 in Entourage??

Postby Diane Ross » Tue, 12 Dec 2006 08:35:28 GMT

On 12/10/06 10:23 AM, in article

Try asking on the microsoft.public.msn.messenger newsgroup.

Diane Ross, Microsoft Mac MVP
Entourage Help Page
< http://www.**--****.com/ ;
The  Entourage Blog lists the EHP as one of the top five Microsoft Entourage
< http://www.**--****.com/ ;

Similar Threads:

1.Help! Getting error # 18588 in Entourage??

I am trying to send an email to a group I've set up and every time I
try to send, I get a message saying an unknown error 18588 occurred. I
tried sending the same email to myself at another email address and it
worked. It doesn't seem to want to send any kind of email to my group?
Any ideas on what is wrong?

Thank you!

2.Entourage 2004 and Hotmail Error -18588

I can't get Entourage 2004 to download my Hotmail.

I've deleted and reentered the Hotmail account info twice now.

When I hit "Sent and Receive," Entourage 2004 retrieves the Hotmail folders, 
and appears to be downloading the messages in my Hotmail Inbox, but at 
the end of the "receive" up pops the Error Log with an "Unknown Error 
-18588" for each of the messages that was "received" and my Hotmail Inbox 
is empty. (POP email is sending and receiving just fine, BTW.)

I upgraded to the 10mb pay version of Hotmail after reading that Hotmail 
would no longer download the free version to Outlook (and therefore, 
presumably to Entourage) but that hasn't made a difference.

Also, I sent Microsoft a bug report, 24 hours has come and gone, and they 
have not responded. So here I am.

Anyone have a fix?


3.An unknown error (-18588) occurred.

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

I've been getting this error message "An unknown error (-18588) occurred." for the last few weeks now, even though I am able to send emails, it the message says that "Mail could not be sent." does anyone have the same problem? Thanks.

4.error 18588 and sent hotmail goes to deleted items folder on my computer

I have 2 recurrent problems with entourage:

1. when I send email from my hotmail account with entourage the sent
items always end up in the deleted items 'folder on my computer',
rather than the sent items folder.  They do still reach their


2. When I am sending / receiving hotmail I ALWAYS get the following on
the error log:
An unknown error (-18588) occurred.
The message(s) could not be deleted from the Hotmail folder.

Account name: "myhotmailaccname"

Because of this I continually get error log messages that come up, and
it is annoying.

I have noticed that there have been a few emails about this error
message, but the only 1 that seems to nearly match my case is over a
year old and the topic was closed without a resolution posted.

I might add that I have the latest MSN Messenger, and a current hotmail

Entourage is v11.2.5 (060620) - Entourage 2004 for Mac.
OS is OSX 10.4.7

5.Error 18588

I keep getting this error on my hotmail account on Entourage (the messages 
could not be deleted from the hotmail folder).  Additionally, it seems that 
Entourage picks one e-mail, and sticks it in the Deleted Items under 
"Folders on my Computer" whenever it checks for mail (or more).  It seems 
that I can easily end up with a hundred or so copies of the same mail in that 
folder, no matter how many times I delete it.

Has anyone else come across this issue?  

Thanks in advance.
skhsieh at (remove) hotmail (dot) com

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