Office XP Professional User having Trouble Accessing Excel and Office Updates

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Office XP Professional User having Trouble Accessing Excel and Office Updates

Postby Tom G » Tue, 18 Nov 2003 01:30:39 GMT

I am suddenly having trouble accessing Excel and Office 
Updates.

According to my profile I have the following version of 
Office:

MSOffice XP Professional Version 2002 SP1 

When I try to go in to Excel I get a Windows Installer 
pop-up.  Then its goes to Windows Installer and I get an 
error message saying" the feature you are trying to use 
is on a network resource that is unavailable.  

Then I get Error 1706.  Setup cannot fing the required 
files.
The patch 
\\Puma\base\software\desktop\officexp\PROPLUS.MSI cannot 
be found

I am also running into a similar problem when trying to 
download the latest office updates such as the MS Word 
and Excel Security patches the download says I should 
install.  I get the same type of message concerning 
PROPLUS.MSI


Re: Office XP Professional User having Trouble Accessing Excel and Office Updates

Postby immanuel » Tue, 18 Nov 2003 09:56:07 GMT

Sounds like you originally installed the product from a machine named
"Puma". Where is Puma now?

Do you have your original installation CDs?  You should be able to insert
your Office XP Professional installation CD (Disk 1) into the CD drive and
continue the installation.

Did you know that Microsoft offers free installation support?  Just call
them at 425-454-2030 if you're having trouble and have your installation CD
in hand.

/i.








Similar Threads:

1.Update from Office XP Professional to Office Professional 2007 pro

Two thirds of the way into updating from Office XP Prof. to Office Prof. 2007 
I had a power failure.  On restarting my computer no indication of the update 
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The update went ahead seemingly without problem until it completed its % 
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However everything seems to run O.K. with the updates having taken place, 
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Is this correct or should the original XP installation have been removed.  
It is not required and can only lead to confusion.

Any advice would be appreciated.

Thanks

2.Update from Office XP Professional to Office Professional 2007

Hi Susan

Thanks for your reply.  I am hesitant in removing the XP Pro using the 
Add/Remove feature of control panel in case there are common files associated 
with both the upgrade and the original XP Pro.  I would hate to remove XP and 
then find it had removed files also associated with 2007.  The 2007 is an 
upgrade to existing installed Microsoft Office.  It is just my luck to find I 
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Again thank you for responding.

"Susan Ramlet" wrote:

> Hi, Dobo,
> 
> You can use the Windows Control Panel's Add/Remove Programs applet to remove 
> Office XP Pro if you no longer need it.
> 
> -- 
> --
> Susan Ramlet
> MVP - Office
> 
> Please reply to the newsgroup.  I cannot respond to private requests for 
> help.  Besides, then the community doesn't benefit from your question!
> 
> 
> "Dobo" < XXXX@XXXXX.COM > wrote in message 
> news: XXXX@XXXXX.COM ...
> > Two thirds of the way into updating from Office XP Prof. to Office Prof. 
> > 2007
> > I had a power failure.  On restarting my computer no indication of the 
> > update
> > failure was indicated so I restarted the update.  The first message I
> > received was something like "An installation of the update is suspended, 
> > do
> > you want to undo changes"  options were yes or close.  I selected yes.
> > The update went ahead seemingly without problem until it completed its %
> > installation bar and then a message came up saying that the update had
> > encoutered a problem.  The only option being to select the close button.
> >
> > However everything seems to run O.K. with the updates having taken place,
> > but I am left with the old installation  of Office XP Prof. still active 
> > as
> > well.  I can now click on either the original icons for the XP 
> > installation
> > or the icons for the newly updated 2007 and both run correctly under the
> > chosen system.
> >
> > Is this correct or should the original XP installation have been removed.
> > It is not required and can only lead to confusion.
> >
> > Any advice would be appreciated.
> >
> > Thanks 
> 
> 
> 

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