OE6 - Identity Switch Cancelled - Cannot open OE
by John S. » Fri, 08 Aug 2003 17:57:32 GMT
Anybody have this problem? What is the solution?
I am on Windows 98Se
When I click on the Outlook Express Icon
(OE rel 6.00.2800.1106)I get the following message and I
cannot go beyond this msg - OE will not open.
Msg "Identity Switch cancelled - The current identity
could not be changed because one of the applications was
unable to switch. Close any dialog boxes or other
applications before trying again."
Nothing else is running.
I went to the support Knowledge base and got some possible
solutions. Apparantly this issue has happened with OE5.5,
perhaps it still continues with OE 6.0.
Solution is to edit the Registry - which I am hesitant to
do.
What if I reload OE6 again perhaps a later version will
have a fix on this problem.
I downloaded OE6 back in May 2003, it has been working
fine until 2 days ago.
I still have InternetExplorer working on the internet plus
SBCyahoo mail.
But I want OE6 working to get all my very important email
and address book info.
Any solutions thoughts will be much appreciated.
thanks
John S.
Re: OE6 - Identity Switch Cancelled - Cannot open OE
by PA Bear » Sat, 09 Aug 2003 05:08:50 GMT
Pay a visit to Windows Update, John. Your anti-virus application should be
disabled the entire time BTW.
--
HTH...Please post back to this thread
~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://www.**--****.com/
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