should i use contacts or the BCM to track initial sales leads



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should i use contacts or the BCM to track initial sales leads

Postby QmlnVHVuYQ » Sat, 30 Jan 2010 05:21:02 GMT

I'm looking to track intial (first touch) telemarketing leads. Track a 
contact, notes, call backs and potential meetings. Should I track these 
"leads" as a contact or as a business contact? Should i use contacts for just 
friends and non business contacts? i'm looking for insight into both the use 
of contacts vs business contacts as well as the best way to start tracking 
sales call, notes and meetings prior to them realy becoming a business 
opportunity, a sale and a client.

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