Mail Merge from BCM/Marketing Campaign



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Mail Merge from BCM/Marketing Campaign

Postby Andy.defilippo » Wed, 13 Feb 2008 05:39:43 GMT

I am trying to do a mail merge from BCM and am having difficulties.
Here is my problem.  I am trying to create a marketing campaign.  To
get the correct list of contacts to send the letter to, I need to
filter the accounts.  When I get to the point to do the mail merge, I
don't get the contact name associated to the account, I get the
account customer name.  Therefore, when I do the merge, I get the
account customer name, not the contact name in my document.  How do I
get the contact name when I want to filter by account?  This seems to
be quite basic yet it doesn't appear to be possible.

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