cann't upgrade my office SME (Including outlook with BCM)

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Re: cann't upgrade my office SME (Including outlook with BCM)

Postby Luther » Thu, 22 Jan 2009 05:03:46 GMT


> have it work without upgrading outlook to 2007 (remained 2003 with>BCM)
> Office 2007 worked f>ne. 
> . Once I decided to have a full move, I have downlo>ded my Open
> licensed install files and installed them over the version I>had. Then I
> removed outlook 2003 and installed Outlook 2007. The next step wa> to ins>al>
> BCM.
>
> the message>I received:
> "Setup failed to install Business Contact Manager for outlo>k 2007. See
> c:/?../MBSsetuptmpe3A5.log for m>re>details?
>
> The following is t>e log file:
> "?=== Verbose logging started: 13/01/2009 2:27:01 ui>d type: SHIP
> UNICODE 3.01.4001.5512 alling process: C:\WINDOWS\system32\ms>exec.exe ===
> MSI (c) (F4:3C) [12:27:01:390]: Resetting cached policy v>lues MSI (c)
> (F4:3C) [12:27:01:390]: Machine policy value 'Debug' is 0 MS> (c) (F4:3C)
> [12:27:01:390]: ******> RunEngine: 
> ******* Product: {B32C4059-6E7A-41EF->D20-56DF1872B923} 
> gt;******* Action: 
> ******* CommandLine: ********** >SI (c) (F4:3C) [12:27:01:390]:
> Client-side and UI is none or basic: Running >ntire install on the server.. 
> MSI (c) (F4:3C) [12:27:01>390]: Grabbed execution mutex. 
> MSI (c) (F4:3C) [>2:27:01:406]: Cloaking enabled. 
> MSI (c) (F4:3C) [12:27:01:406]: Attempting>to enable all disabled priveleges
> before calling Install on Server MSI (c) (F>:3C) [12:27:01:406]: Incrementing
> counter to disable shutdown. Counter >fter increment: 0 MSI (s) (6C:50)
> [12:27:>1:421]: Grabbed execution mutex. 
> MSI (s) (6C:D4) [12:27:01:421]: Res>tting cached policy values MSI (s)
> (6C:D4) [12:27:01:421]: Machine policy>value 'Debug' is 0 MSI (s) (6C:D4)
> >12:27:01:421]: ******* RunEngine: 
> ******* Product> {B32C4059-6E7A-41EF-AD2>-56DF1872B923} 
> ******* Action: 
> ******* Co>mandLine: ********** MSI (s) (6C:D4) [12:27:01:421]:
> Machine po>icy value 'DisableUserInstalls' is 0 MSI (s) (6C:D4)
> [12:27:01:437>: MainEngineThread is returning 1605 MSI (c) (F4:3C)
> [12:27:01:437]> Decre>enting counter to disable shutdown. If counter >= 0,
> shutdown will be>denied. ounter after decrement: -1 MSI (c) (F4:3C)
> [12:27:01:437]: MainEngineThread is returning 1605 
> === Verbose lo>gi>g stopped: 13/01/2009 2:27:01 ===MSI (c) (34:>4)>
>
> I have repeated this attempt several times. 
>
> Whenever I?m tryi>g to remove >he BCM (uninstall) I receive the following
> message: 
> ?Setup failed to r>move the followin> p>oduct: Business Contact Manager for
> Ou>look 2007? 
>
> The product that I have installed is: 
> SW_CD_Office>Sm>ll_Business_2007_W32_Englis>_1>PA_BP_MLF_X12-19200.EXE 
>
> And the BCM version is: 
>
> SW_CD_>TR>_Business_Contact_Manager_2007_W32_English_X13-05848.EXE 
>
> I'm struggling>with this issue for s>veral week> and it hurts my business.. 
> Please help ASAP. 
> Thanks,
> Moshe 

Looks like BCM is half installed. I would remove it entirely from your
system and then try reinstalling it.
 http://www.**--****.com/ 

Re: cann't upgrade my office SME (Including outlook with BCM)

Postby TW9zaGU » Fri, 23 Jan 2009 00:05:01 GMT

i Luther,
Thank you for your tip. I did as you have recommended as well as the "manual
removing BCM files" and has the same message.
Any other direction I can try?
Thansk,
Moshe

"Luther" wrote:


Re: cann't upgrade my office SME (Including outlook with BCM)

Postby Luther » Fri, 23 Jan 2009 23:41:06 GMT

n Jan 21, 7:05m, Moshe < XXXX@XXXXX.COM > wrote:
> > > have it work without upgrading outlook to 2007 (remained 2003 with>B>M>
> > > Office 2007 worked f>n>.> > > > . Once I decided to have a full move, I have downlo>d>d>my Open
> > > licensed install files and installed them over the version I>h>d> Then I
> > > removed outlook 2003 and installed Outlook 2007. The next step wa> >o>install> >>>>>>BCM.
>
> > > the message>I>r>ceived:
> > > "Setup failed to install Business Contact Manager for outlo>k>2>07. See
> > > c:/?../MBSsetuptmpe3A5.log for m>re>d>t>ils?
>
> > > The following is t>e>l>g file:
> > > "?=== Verbose logging started: 13/01/2009 2:27:01 ui>d>t>pe: SHIP
> > > UNICODE 3.01.4001.5512 alling process: C:\WINDOWS\system32\ms>e>e>.exe ===
> > > MSI (c) (F4:3C) [12:27:01:390]: Resetting cached policy v>l>e> MSI (c)
> > > (F4:3C) [12:27:01:390]: Machine policy value 'Debug' is 0 MS> >c> (F4:3C)
> > > [12:27:01:390]: ******> >u>Engine: > > > ******* Product: {B32C4059-6E7A-41EF->D>0>56DF1872B923} > > > gt;gt;gt;******* Action: > > > ******* CommandLine: ********** >S> >c) (F4:3C) [12:27:01:390]:
> > > Client-side and UI is none or basic: Running >n>i>e install on the server.. > > > MSI (c) (F4:3C) [12:27:01>3>0>: Grabbed execution mutex. > > > MSI (c) (F4:3C) [>2>2>:01:406]: Cloaking enabled. > > > MSI (c) (F4:3C) [12:27:01:406]: Attempting>t> >nable all disabled priveleges
> > > before calling Install on Server MSI (c) (F>:>C> [12:27:01:406]: Incrementing
> > > counter to disable shutdown. Counter >f>e> increment: 0 MSI (s) (6C:50)
> > > [12:27:>1>4>1]: Grabbed execution mutex. > > > MSI (s) (6C:D4) [12:27:01:421]: Res>t>i>g cached policy values MSI (s)
> > > (6C:D4) [12:27:01:421]: Machine policy>v>l>e 'Debug' is 0 MSI (s) (6C:D4)
> > > >1>:>7:01:421]: ******* RunEngine: > > > ******* Product> >B>2C4059-6E7A-41EF-AD20-56>F>8>2B923} > > > ******* Action: > > > ******* Co>m>n>Line: ********** MSI (s) (6C:D4) [12:27:01:421]:
> > > Machine po>i>y>value 'DisableUserInstalls' is 0 MSI (s) (6C:D4)
> > > [12:27:01:437>:>M>inEngineThread is returning 1605 MSI (c) (F4:3C)
> > > [12:27:01:437]> Decre>e>t>ng counter to disable shutdown. If counter >= 0,
> > > shutdown will be>d>n>ed. ounter after decrement: -1 MSI (c) (F4:3C)
> > > >1>:27:01:437]: MainEngineThread is returning 1605 > > > === Verbose lo>gi>g>s>opped: 13/01/2009 2:27:01 ===MSI (c) (34:24)"> >> >
> > > Whenever I?m tryi>g>t> remove the >C> >uninstall) I receive the following
> > > message: > > > ?Setup failed to r>m>v> the following pr>du>t> >usiness Contact Manager for
> > > Outloo> >0>7? >
> > > The product that I have installed is: > > > SW_CD_Office>Sm>l>_>usiness_2007_W32_English_1_>A_>P>M>F_X12-19200.EXE >
> > > And the BCM version is: >
> > > SW_CD_>TR>_>u>iness_Contact_Manager_2007_W32_English_X13-05848.EXE >
> > > I'm struggling>w>t> this issue for sever>l>w>eks and it>h>r>s my busi>es>.> > > > Please help ASAP. > > > Thanks,
> > > Moshe >
> > Looks>l&g

Similar Threads:

1.cann't upgrade my office SME (Including outlook with BCM)

I am trying to upgrade my office SME (Including outlook with BCM) from 2003 
to 2007, it won't install BCM - 
The steps performed:  
 1.           I have first installed the trail version over the 2003 and 
have it work without upgrading outlook to 2007 (remained 2003 with BCM) 
Office 2007 worked fine.  
 2.           Once I decided to have a full move, I have downloaded my Open 
licensed install files and installed them over the version I had. Then I 
removed outlook 2003 and installed Outlook 2007. The next step was to install 
BCM.

the message I received:
"Setup failed to install Business Contact Manager for outlook 2007. See 
c:/?../MBSsetuptmpe3A5.log for more details?
  
The following is the log file:
"?=== Verbose logging started: 13/01/2009  12:27:01  Build type: SHIP 
UNICODE 3.01.4001.5512  Calling process: C:\WINDOWS\system32\msiexec.exe === 
MSI (c) (F4:3C) [12:27:01:390]: Resetting cached policy values MSI (c) 
(F4:3C) [12:27:01:390]: Machine policy value 'Debug' is 0 MSI (c) (F4:3C) 
[12:27:01:390]: ******* RunEngine:  
          ******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}  
          ******* Action:   
          ******* CommandLine: ********** MSI (c) (F4:3C) [12:27:01:390]: 
Client-side and UI is none or basic: Running entire install on the server.  
MSI (c) (F4:3C) [12:27:01:390]: Grabbed execution mutex.  
MSI (c) (F4:3C) [12:27:01:406]: Cloaking enabled.  
MSI (c) (F4:3C) [12:27:01:406]: Attempting to enable all disabled priveleges 
before calling Install on Server MSI (c) (F4:3C) [12:27:01:406]: Incrementing 
counter to disable shutdown. Counter after increment: 0 MSI (s) (6C:50) 
[12:27:01:421]: Grabbed execution mutex.  
MSI (s) (6C:D4) [12:27:01:421]: Resetting cached policy values MSI (s) 
(6C:D4) [12:27:01:421]: Machine policy value 'Debug' is 0 MSI (s) (6C:D4) 
[12:27:01:421]: ******* RunEngine:  
          ******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}  
          ******* Action:   
          ******* CommandLine: ********** MSI (s) (6C:D4) [12:27:01:421]: 
Machine policy value 'DisableUserInstalls' is 0 MSI (s) (6C:D4) 
[12:27:01:437]: MainEngineThread is returning 1605 MSI (c) (F4:3C) 
[12:27:01:437]: Decrementing counter to disable shutdown. If counter >= 0, 
shutdown will be denied.  Counter after decrement: -1 MSI (c) (F4:3C) 
[12:27:01:437]: MainEngineThread is returning 1605  
=== Verbose logging stopped: 13/01/2009  12:27:01 ===MSI (c) (34:24)"

I have repeated this attempt several times.  
   
Whenever I?m trying to remove the BCM (uninstall) I receive the following 
message:  
?Setup failed to remove the following product: Business Contact Manager for 
Outlook 2007?  
   
The product that I have installed is:  
SW_CD_Office_Small_Business_2007_W32_English_1_PA_BP_MLF_X12-19200.EXE  
   
And the BCM version is:  
   
SW_CD_NTRL_Business_Contact_Manager_2007_W32_English_X13-05848.EXE  
   
I'm struggling with this issue for several weeks and it hurts my business.  
Please help ASAP.  
Thanks,
Moshe  


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