Missing contacts and Opportunities in BCM 2010 Shared database



  • 1. Data sharing between contacts and accounts in Outlook BCM 2007
    I was under the impression that once you LINKED a contact to an account, any changes made to either the contact of the account would be updated in the other. I've imported a few hundred contacts and due to mapping issues, the addresses are screwed up and I'm finding myself having to make the corrections in BOTH the contacts and accounts... TWICE THE TYPING, HALF THE FUN!
  • 2. Create a birthday event ANNOYING prompt
    Is there a way to turn off the prompt that asks you if you want to create the " name of person birthday" event in your personal calendar? I sure hope so! -- Sammy
  • 3. BCM Error Message - Cannot access the database.
    In the last three days when I've tried to use Outlook I get this error message: Business Contact Manager for Outlook database cannot be loaded. This action cannot be completed because Business Contact Manager cannot access the database. The database is currently stopped. Do you want to change the database configuration? I haven't changed anything as far as I know...what do I do? Thanks! ACN
  • 4. BCM Toolbar and BCM does not open
    We have Outlook 2007 on a small network with a shared database. Everything has been fine until recently when on some PC's BCM seems to not open the BCM toolbar is empty and the BCM options are not available. I can go the the data file from account settings and the shared data file is listed. I can create a new database on the local machine from here but the BCM options are still not available. This has happened on other PC's but they seem to be connected OK for now. Do you have any suggestions to try and resolve this problem.

Missing contacts and Opportunities in BCM 2010 Shared database

Postby UnVzc2VsbCBSZWlk » Sat, 05 Jun 2010 06:19:43 GMT

We have the RTM of BCM 2010 installed and are using a shared database located 
on a SQL server.  Up until yesterday the database functioned fine, all users 
had no issues with seeing contacts, opportunities, accounts etc.  Today, all 
users are missing some contacts, and about half of the opportunities.  I have 
logged into the SQL server using Management Studio and have opened the tables 
and all of the data is still in the database.  None of it is listed in the 
deleted tables. But the records wont all show in BCM on the client.  I have 
tried both with offline enabled and with it turned off.  Still missing.  I 
can not see any rhyme or reason to the disappearances.  

I originally set this shared database up manually since the BCM admin tool 
wasn't available.  Yesterday, it became available and  i downloaded and 
installed it on the server.  Just to check functionality, i ran the tool, but 
made no permission changes at all to the database.  I thought that this may 
be the problem, so i restored the database from the backup that we ran 
tuesday night.  No go, the contacts and opportunities still do not show up in 
the clients.  But the data is present in the tables.  Any one have any ideas?
Russell Reid

RE: Missing contacts and Opportunities in BCM 2010 Shared database

Postby SG9uZG8 » Sat, 05 Jun 2010 07:36:39 GMT


In the BCM windows missing data, have a look in the lower left hand corner 
for the words "Filter Applied". If it is there, click it and select "Clear 
All". For me this refreshes the screen and displays the latest data. Hope 
this helps.


Similar Threads:

1.BCM 2010 and a shared BCM 2007 Database

I can't find any information on if a BCM 2010 client can access a shared 
database created by the BCM 2007 shared database tool. Our how the migration 
process will work for people moving from BCM 2007 to BCM 2010.


2.BCM 2010 error creating offline copy of shared database

We have deployed our BCM 2010 database (RTM not beta) to a SQL server to 
share the database amongst several users.  We can successfully connect to the 
database from client machines.  And the user access works (create, save, 
edit, etc).  But when we try to create an offline copy of the database on the 
client we get the error 'Business Contact Manager for Outlook could not 
complete your last action or actions.  Please try again.'  The client sql 
server service is running.  I can find no event log entry that gives me a 
clue to the problem.  This has happened on two different machines.  Both are 
using the Office 2010 RTM with BCM 2010 RTM.  The shared database is the same 
version as the clients.  Does any one have an indication of what could be the 
Russell Reid

3.BCM 2010 - database problem


I have serious problem with my BCM 2010 database.

I have a BCM 2010 database instaled on one domain user profile (local 
database without any share).
I change a domail and.... forgot to do backup... (I know, I know - idiot)

I have 2 database files recovered from old user profile i I don't know 
what to do with them to mount this datadabe in new profile. I put them 
into new profile in the same place but I can't see them from BCM 
database menu or SQL.

Anybody know how to mount this database in new user profile?




Who is online

Users browsing this forum: No registered users and 41 guest