BCM 2007 installation failed
by TWFyayBCb3dsZXM » Sat, 03 Feb 2007 18:52:00 GMT
Hi,
I have installed Office Professional 2007 with no problems, however when I
attempt to install BCM with the separate CD the installation fails whilst
installing "small business connectivity components".
The full error message reads: "Setup failed to install the required
component Microsoft Office Small Business Connectivity Components. Business
Contact Manager for Outlook 2007 cannot continue..."
I am then referred to MBSetuptmp7.log for more information. The last 20
lines of this file are shown below:
Property(S): MsiWin32AssemblySupport = 5.1.2600.3019
Property(S): RedirectedDllSupport = 2
Property(S): Privileged = 1
Property(S): DATABASE = C:\WINDOWS\Installer\21f2a.msi
Property(S): OriginalDatabase = E:\Loader\SBALoader.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 0
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
MSI (s) (4C:74) [16:54:16:203]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (4C:74) [16:54:16:203]: MainEngineThread is returning 1603
=== Logging stopped: 01/02/2007 16:54:16 ===
MSI (c) (3C:44) [16:54:16:312]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (3C:44) [16:54:16:312]: MainEngineThread is returning 1603
=== Verbose logging stopped: 01/02/2007 16:54:16 ===
Please help!
RE: BCM 2007 installation failed
by Y3NmeQ » Sun, 04 Feb 2007 09:17:01 GMT
I hope you are more successful getting this question answered than I have
been. I also cannot get BCM installed. I get a message that reads "Setup
failed to install Business Contact Manager." I am so frustrated....I
requested help on 1/27/07--so far no replies.
RE: BCM 2007 installation failed
by TWFyayBCb3dsZXM » Mon, 05 Feb 2007 00:41:01 GMT
I cleared out my temp files by clicking start>run and typing %temp%. Delete
everything in there, and try the installation again. It seemed to work for
me. But yes, I figured this out for myself. No help forthcoming from
Microsoft for my 400 purchase...
RE: BCM 2007 installation failed
by Y3NmeQ » Mon, 05 Feb 2007 07:31:00 GMT
Thanks for sharing your answer. It did not work for me. I carefully
followed the resolution given in KB928218. Only to end up in the same place.
BCM won't install. You have been the only response to my plea for help.
When the set up fails, I get referred to a log file that doesn't exist.
RE: BCM 2007 installation failed
by Y3NmeQ » Tue, 06 Feb 2007 03:06:01 GMT
now have BCM installed, but I changed 2 things so I am not sure which
corrected the problem. First, I exported then deleted this registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Business Solutions eCRM. Second, I
installed .NET Framework 3.0. I suspect the solution is the first one, but
just in case I thought I should list the second one also.
"csfy" wrote:
RE: BCM 2007 installation failed
by aXRheGNwYQ » Tue, 06 Feb 2007 11:48:00 GMT
hanks csfy ! Deleting the key you identified worked for me - I too had the
"setup failed" problem for at least 3 months with no working resolution,
until now. I already had .Net Framework 3.0 installed.
"csfy" wrote:
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MSI (s) (A8:F4) [21:07:19:923]: Note: 1: 1708
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=============
<<"Suzanne" < XXXX@XXXXX.COM > wrote in message news: XXXX@XXXXX.COM ...
I downloaded Office Pro 2007 Trial -- Won't activate even after 3 tries. It
asks me to activate EVERY time I open a program and ALL docs are locked and
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HELP!!!!!!!!!!!!!!!!! >>
--
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MS Office System Products MVP
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