I've read the help files and even checked online, but I get thesame answer: Outlook is supposed to check for a duplicate name or email address when you save a contact, but I never get any notification regarding a duplicate, when I have definitely got a duplicate contact in BCM! I have tried to uncheck the "Check for duplicates" in "Contact options" and restarted Outlook, then recheck the box and restart Outlook. But I cannot get Outlook to check for duplicate contacts. Anyone else having this problem? I have many contacts in Outlook contacts and also now in BCM after importing from ACT. I want to move all business contacts to BCM and get rid of them from regulat Contacts in Outlook, but I keep getting duplicates. Any help is appreciated!
BCM Does not recognize duplicate contacts
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BCM Does not recognize duplicate contacts
by david.j.zimbrich » Wed, 04 Jun 2008 21:27:12 GMT
Re: BCM Does not recognize duplicate contacts
by Luther » Fri, 06 Jun 2008 00:38:26 GMT
I suspect that the Check for Duplicates options you refer to is for items in the Outlook Contacts folder, and does not span the both Outlook and BCM folders.
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