BCM Does not recognize duplicate contacts

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BCM Does not recognize duplicate contacts

Postby david.j.zimbrich » Wed, 04 Jun 2008 21:27:12 GMT

I've read the help files and even checked online, but I get thesame
answer: Outlook is supposed to check for a duplicate name or email
address when you save a contact, but I never get any notification
regarding a duplicate, when I have definitely got a duplicate contact
in BCM!

I have tried to uncheck the "Check for duplicates" in "Contact
options" and restarted Outlook, then recheck the box and restart
Outlook. But I cannot get Outlook to check for duplicate contacts.
Anyone else having this problem? I have many contacts in Outlook
contacts and also now in BCM after importing from ACT. I want to move
all business contacts to BCM and get rid of them from regulat Contacts
in Outlook, but I keep getting duplicates. Any help is appreciated!

Re: BCM Does not recognize duplicate contacts

Postby Luther » Fri, 06 Jun 2008 00:38:26 GMT



I suspect that the Check for Duplicates options you refer to is for
items in the Outlook Contacts folder, and does not span the both
Outlook and BCM folders.

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