Opened BCM this AM - history for each contact linked to inbox

Hello.  I have been using BCM since late november and was quite happy with it 
until today.

This is the first time this has happened.  I opened Outlook this morning , 
went to my business contacts, opened a current client and discovered that all 
my notes, journal entries etc. have all disappeared and my entire outlook 
inbox (i.e. all messages in the inbox) is now part of the individual history 
for that contact. In other words, when I look at the history, I see my entire 
inbox for today, yesterdays and back to the beginning.

Same thing for every other contact (I have 421 business contacts in my 
current database).  All opportunities, notes, journal entries have 
disapeared.  I hope someone can help otherwise I have just lost 15 days of 
hard work updating my client database, linking thousands of e-mails etc. in 
BCM! Thanks - and boy, is this scary! I do have a database backup that I 
created just before Christmas that I can use if necessary.

BCM sometimes has what's known as a "forms cache" problem. Clearing the 
cache usually fixes it. Choose Tools | Options | Other | Advanced Options | 
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing 
the cache doesn't fix the issue, try the other steps detailed at 
 http://www.**--****.com/ ;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack 
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.

-- 
Sue Mosher, Outlook MVP
Author of
     Microsoft Outlook Programming - Jumpstart for
     Administrators, Power Users, and Developers
      http://www.**--****.com/ 

Just clear your forms cache.

Tools, Options. Other.
Advanced Options
Custom Forms
Manage Forms
Clear Cache.

It is a relatively common problem iwth BCM.

-- 
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

 http://www.**--****.com/ 
 http://www.**--****.com/ 

Thanks to both Sue and Patricia - you are an excellent resource on this 
forum.  I should tell you that I did clear my cache before posting my message 
and this did not solve the problem. I did look at the other steps that Sue 
suggested below - but this did not help. However, I finally ran "detect and 
repair" and now everything is back. Thanks very much for your help.