unable to link BCM contacts twice with Account Contacts.
unable to link BCM contacts twice with Account Contacts.
A business contact can be linked to only one account , this is by design -- Regards Rahul Thomas MSFT
1.BCM Lists Accounts and Business Contacts twice in Address Book
When I open the Address Book and select the drop down box "Show Names from the:" I see "Accounts" and "Business Contacts" twice, while my typical contact files are only listed once (I've got 3 folders of contacts and am migrating them all over to BCM). When I click on the first Accounts and Business contacts, I get an error message stating, "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Office Outlook Help. The second Accounts listed in the Address book doesn't seem to be working right either (It only show one of my 5 accounts), but I'm not getting an error message. The second copy of Business Contacts seems to be working well. To troubleshoot, I went into the properties of Accounts (I don't want it in my Show Names for Accounts list anyway) and unchecked the option for it to show in the Address Book. Now, instead of showing two Accounts listed, it only shows the one that gives me the error message). This seems to tell me that Outlook "sees" another BCM database somewhere (In my Administrator account???) and will not connect. Well that sounds simple, but I only have one BCM database and one BCM .pst file in this Windows XP account. Is my BCM linked to the .pst file for the Administrator? Does anyone have an idea why I see these two files twice and how I can remove the "junk" from my address book? Thanks
2.Unable to link acocunts and Business Contacts in BCM
I am unable to add a business contact to an account (and vice versa) in BCM. Whne I click on the add button and click Select Contact, my business contact list 9and account list) comes up blank. I have BC in the BC list. Any ideas on what I can do to correct this? Should I reinstall BCM?
3.Need to Link multiple imported Contacts to Accounts in Outlook BCM
I posted this in the Microsoft Small Business Specialist Newsgroup and they informed me to post this here. Please direct me to the proper Newsgroup if this isn't the proper place for this question. I have a client who keeps all their contacts on an Excel Spreadsheet. The spreadsheet has columns for Company Name, Address, ZIP, First Name, Last Name. They imported the Company Names, Address, and ZIP from the spreadsheet into the BCM Accounts. They also imported the First Names and Last Names in to the BCM Business Contacts. The problem is they have about 5000 Business Contacts that need to be Linked to their specific Accounts. I had hoped that I could Select Business Contacts and then click the Link to Record button on the toolbar but the button is grayed out. I noticed it only appears when highlighting Tasks or Opportunities. The Microsoft Outlook team suggested this: "With 5000 records it may be worth it to export the spreadsheet to CSV and then write a script (or something similar) to convert the CSV into a BCM XML file. The XML would contain a link to each contact's parent account." Please help me obtain a solution for this so my client doesn't have to Link each Business Contact one at a time to the corresponding Account. It's hard to believe that Microsoft didn't consider this type of scenario when developing BCM. I'm sure there are many businesses that are currently using ACT or Goldmine and have thousands of Contacts they would have to import into BCM if thery were to use BCM, otherwise users would take months just linking BCM Contacts to BCM Accounts. Thank you. Rich Lusk Small Business Specialist DiamondNet, Inc.
4.Help Please! Linking mail to BCM contacts/accounts
5.account address linked to business contact address (BCM 2007)
You have now "officially" suggested it! :) We appreciate your suggestion (link account address to dependent contacts), and will consider it for a future release. Thanks, Chris This posting is provided "AS IS" with no warranties, and confers no rights.
6. Cannot link business contact to account in Outlook with BCM 2003
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