I have been working on this for some time, now. The failure point has moved from SQL to msiexec (progress, I think?!). Now, the logfile reports <MainEngineThread is returning 1605>. Any thoughts? All suggestions and work-arounds are appreciated.
B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
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- 1. customizing columns in Opportunities
From BCM home, I click on Opportunities under Start a Task. I then go in and Customize Current View, in order to add some columns and delete others. This includes specifying the column width. I got looking exactly like I wanted it, yet when I close out BCM and go back to Opportunities, my changes are gone. How can I lock in those changes permanently? Thanks -- Randy Bratton - 2. How can I batch remove all emails NOT associated with a business contact?
I have a folder full of emails. I want to be able to remove any email in this folder that is not related to a business contact in BCM. I want to search in the BODY of the email and also the TO field for email addresses belonging to a contact and if there is no contact with that email address, for it to delete the email. I heard about 'rules' but not sure if they work with business contacts. What sort of rule do I need? I know nothign abour rules :( -Frankie - 3. Missing or hidden contacts
I'm using Outlook 2007 with Business Contact Manager on a Windows XP home edition desktop machine. I recently noticed one of my contacts on my personal (non-BCM) contact list was missing in phone list view when I looked for it. I scrolled up and down my contact list and numerous contacts were not there. I entered one of the contact names in the search box and it did not find it. I then clicked on the option to search "all contact items" and my contact appeared on the search screen as a business card. In playing around with it it appears several of my contacts are not appearing in phone list view but do appear in all the other views. Any idea what is causing this and how do I get all contacts to show on the phone list? -- Jake - 4. rating leads
I am still learning BCM. I am a REaltor and I have leads come in via email or phone on listings. I want to enter them in BCM (I haven't been using the Leads toggle) and get them on a schedule to receive information from me. Lastly, I'd like to pull a report of these leads. I see that I can pull a report of Leads by Rating, but i have no idea how to rate m leads. Thanks - 5. BCM 2007 error after upgrades
Last night, I upgraded the following: * Microsoft Expression Blend V2 SP1 * .NET Framework 3.5 SP1 * VS2008 SP1 * Silverlight Tools fo VS2008 SP1 This morning, when I started Outlook 2007 (with BCM), the Windows Installer poped up. The title bar reads "Business Contact Manager for Outlook 2007 SP1" and the message reads " Please wait while Windows configures Business Contact Manager for Outlook 2007 SP1". That dialog is followed by another saying: "Insert the "Business Contact Manager for Outlook 2007 SP1" disk and click OK". The "Use source" box just hsa a "1" in it. If I click the Browse button, I see that it's looking for MSSMLBIZ.msi. I don't have that disk. I installed SP1 from the download (BCM2007SP1-KB941652-FullFile-ENU.exe). I extracted the contents of that download, but it does not contain the MSI. If I cancel out of the dialog, I get: "Error 1706.No valid source could be found for product Business Contact Manager for Outlook 2007 SP1. The Windows installer cannot continue." When I click OK, Outlook starts and everything seems normal, including BCM. If I click on BCM Home, I get the same error, but then it loads fine. I can see my Accounts, Business Contacts, etc. So far, it doesn't appear that the error effects any functionality, but I'd still like to get rid of it. Henri Fournier
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Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by REFCcm93bkNB » Sun, 29 Oct 2006 00:25:01 GMT
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by Leonid S. Knyshov » Tue, 31 Oct 2006 05:43:14 GMT
Please post the entire log file, and not as an attachment. Let's see where it's stopping in reality. I probably can make it work for you remotely, but we charge for that service. -- Leonid S. Knyshov, CEO Crashproof Solutions, LLC - http://www.**--****.com/ MCP Exchange 2003/Small Business Server 2003 Microsoft Small Business Specialist Partner See the tips and tricks section on my website for video tutorials on BCM Send a smile to Microsoft (Office 2007 Beta feedback tool)! http://www.**--****.com/
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by REFCcm93bkNB » Thu, 02 Nov 2006 02:17:02 GMT
The following comprises the complete log file. If I am interpreting this
correctly, the installer is attempting to find a previously installed GUID.
Since the present number for Outlook 2007 differs from that of my prior 2003
installation (or a file is corrupted), it cannot uninstall potentially
conflicting files; so, the program is forced to terminate.
Let me know what you think. If a little guidance will get this feature
running, then I shall be grateful for your input. If it proves more
difficult, then we should discuss what it would take to complete the
recovery. --Thank you for your comments and insights.
=== Verbose logging started: 10/31/2006 12:12:47 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (38:20) [12:12:47:359]: Resetting cached policy values
MSI (c) (38:20) [12:12:47:359]: Machine policy value 'Debug' is 0
MSI (c) (38:20) [12:12:47:359]: ******* RunEngine:
******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}
******* Action:
******* CommandLine: **********
MSI (c) (38:20) [12:12:47:375]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (38:20) [12:12:47:375]: Grabbed execution mutex.
MSI (c) (38:20) [12:12:47:375]: Cloaking enabled.
MSI (c) (38:20) [12:12:47:375]: Attempting to enable all disabled priveleges
before calling Install on Server
MSI (c) (38:20) [12:12:47:390]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (34:48) [12:12:47:390]: Grabbed execution mutex.
MSI (s) (34:0C) [12:12:47:390]: Resetting cached policy values
MSI (s) (34:0C) [12:12:47:390]: Machine policy value 'Debug' is 0
MSI (s) (34:0C) [12:12:47:390]: ******* RunEngine:
******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}
******* Action:
******* CommandLine: **********
MSI (s) (34:0C) [12:12:47:390]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (34:0C) [12:12:47:406]: MainEngineThread is returning 1605
MSI (c) (38:20) [12:12:47:406]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (38:20) [12:12:47:406]: MainEngineThread is returning 1605
=== Verbose logging stopped: 10/31/2006 12:12:47 ===
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by Luther » Fri, 03 Nov 2006 00:36:37 GMT
he mysteries of msiexec....
It appears that the main setup program launched a second setup package
(sql server? accounting connectivity? BCM itself?) which did not log
any errors itself but failed, and the main setup program then stopped
when it got the failure code.
This analysis is based entirely on the abscene of any useful (1605?)
information in the log and my own experience with msiexec.
I would remove all pertinent software (including the office interop
assemblies, which gave me grief last month; the sql 2005 small business
instance--the sql uninstall will ask if you want to remove this
instance) and start from scratch.
DABrownCA wrote:
It appears that the main setup program launched a second setup package
(sql server? accounting connectivity? BCM itself?) which did not log
any errors itself but failed, and the main setup program then stopped
when it got the failure code.
This analysis is based entirely on the abscene of any useful (1605?)
information in the log and my own experience with msiexec.
I would remove all pertinent software (including the office interop
assemblies, which gave me grief last month; the sql 2005 small business
instance--the sql uninstall will ask if you want to remove this
instance) and start from scratch.
DABrownCA wrote:
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by Leonid S. Knyshov » Mon, 06 Nov 2006 08:39:00 GMT
Looks like that log is incomplete. There are other logs. Windows Installer cleanup tool may help to clean up this mess. Or perhaps restoring the LSI for the previous version of office. I posted a technique how to install the SQL server instance in case like this before. I think I have a copy of that article on my site. -- Leonid S. Knyshov, CEO Crashproof Solutions, LLC - http://www.**--****.com/ MCP Exchange 2003/Small Business Server 2003 Microsoft Small Business Specialist Partner See the tips and tricks section on my website for video tutorials on BCM Send a smile to Microsoft (Office 2007 Beta feedback tool)! http://www.**--****.com/
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by REFCcm93bkNB » Mon, 06 Nov 2006 17:53:01 GMT
Thank you for your reply. You are correct, there are other logs; however, the posting above is the complete text of the last log created. Moreover, all of the previous logs indicate a successful installation and termination of the installer. The data seem to suggest that the sought GUID is different from the one actually installed. If this is true, then one must ask, how can I break-out of this seemingly intractable situation? All attempts to install, re-install, uninstall and repair have produced an error message showing a failed installation. Does anyone know how to force the unsinstall? Are there specfic files that one could remove manually that would allow the un-installation to succeed?
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by Leonid S. Knyshov » Tue, 07 Nov 2006 06:34:09 GMT
There is a tool called Windows Install Cleanup http://www.**--****.com/ http://www.**--****.com/ The issue I foresee is fixing the .NET framework issues after using the cleanup tool. -- Leonid S. Knyshov, CEO Crashproof Solutions, LLC - http://www.**--****.com/ MCP Exchange 2003/Small Business Server 2003 Microsoft Small Business Specialist Partner See the tips and tricks section on my website for video tutorials on BCM Send a smile to Microsoft (Office 2007 Beta feedback tool)! http://www.**--****.com/
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by REFCcm93bkNB » Wed, 08 Nov 2006 01:32:01 GMT
Thanks. I will try the tool. It should help with at least part of the problem. I also think you are right about the .net situation. I have encountered one or two other things that suggest not all is well in the .net Framework.
Re: B2TR Outlook with BCM -- BCM will not run, uninstall, or repai
by Leonid S. Knyshov » Wed, 08 Nov 2006 05:50:36 GMT
Yeah we suggest to run .NET Repair usually. It is in the add/remove programs, highlight .Net framework, click change, click repair. I doubt that will fix the whole situation though. -- Leonid S. Knyshov, CEO Crashproof Solutions, LLC - http://www.**--****.com/ MCP Exchange 2003/Small Business Server 2003 Microsoft Small Business Specialist Partner See the tips and tricks section on my website for video tutorials on BCM Send a smile to Microsoft (Office 2007 Beta feedback tool)! http://www.**--****.com/
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