Old mail account data file won't delete
by Sean Brown » Fri, 20 Aug 2004 04:43:20 GMT
A while back I had set up a new mail account (IMAP-
based), and with that Outlook created a new data filed
named by the mail server I connected to. When I no
longer used that mail account, I deleted it through Tools
| E-mail Accounts | Remove.
However, the data file still shows up in the "All Mail
Folders" pane, and I'd like to remove it. But, if I
click on the entry, I get an error message that
says, "The set of folders could not be opened." If I
right-click on it and choose "Close [datafilename]", I
get this error message: "The message interface has
returned an unknown error. If the problem persists,
restart Outlook." No amount of restarting Outlook or
rebooting my computer can make it go away.
How can I remove it? Do I need to remove some entry from
the registry?
Old mail account data file won't delete
by Sean Brown » Sat, 21 Aug 2004 05:04:32 GMT
A while back I had set up a new mail account (IMAP-
based), and with that Outlook created a new data filed
named by the mail server I connected to. When I no
longer used that mail account, I deleted it through Tools
| E-mail Accounts | Remove.
However, the data file still shows up in the "All Mail
Folders" pane, and I'd like to remove it. But, if I
click on the entry, I get an error message that
says, "The set of folders could not be opened." If I
right-click on it and choose "Close [datafilename]", I
get this error message: "The message interface has
returned an unknown error. If the problem persists,
restart Outlook." No amount of restarting Outlook or
rebooting my computer can make it go away.
How can I remove it? Do I need to remove some entry from
the registry?
Re: Old mail account data file won't delete
by Brian Tillman » Sat, 21 Aug 2004 23:06:02 GMT
You need to create a new mail profile.
--
Brian Tillman
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"Jocelyn Fiorello [MVP - Outlook]" wrote:
> Can you clarify what you're asking? Outlook shouldn't be trying to do
> anything if it's not running...
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "MPKinney" wrote:
>
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