My emails open up inside the "Notes" of my Business Contacts Business Manager



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My emails open up inside the "Notes" of my Business Contacts Business Manager

Postby Michael Stein » Sat, 21 Aug 2004 06:58:08 GMT

Whenever I select a contact inside my Business Contacts 
Business Manager, all my emails show up inside 
my "Business Contact History" frame making it impossible 
to use the "Add" feature.  Can Someone help?


Michael Stein 

Re: My emails open up inside the "Notes" of my Business Contacts Business Manager

Postby Sue Mosher [MVP-Outlook] » Sat, 21 Aug 2004 07:44:58 GMT

BCM sometimes has what's known as a "forms cache" problem. Clearing the 
cache usually fixes it. Choose Tools | Options | Other | Advanced Options | 
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing 
the cache doesn't fix the issue, try the other steps detailed at 
 http://www.**--****.com/ ;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack 
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.

Sue Mosher, Outlook MVP
Author of
     Microsoft Outlook Programming - Jumpstart for
     Administrators, Power Users, and Developers

Similar Threads:

1.Business Contact Manager - Cannot open new business contact

Forwarded via crosspost to Outlook General newsgroup.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), VSOP,

Ann Rhiwfelen wrote:
> When I try to open a new contact in Business Contact Manager it gives me
> the reply "The from required to view this message cannot be displayed. 
> Contact your administrator".  As I am the administrator this is not much
> use - Can anyone help ?



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