Free/Busy shows all Unknowns When using Exchange Profile

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Free/Busy shows all Unknowns When using Exchange Profile

Postby Blair Hall » Sun, 28 Sep 2003 00:28:08 GMT

Any suggestions are most appreciated...

I am a consultant working at a client's office.  I am not a member of the
client's Exchange system, but my own company has an Exchange server that I
can access remotely.

I am trying to use Free/Busy to be able to make it easier to schedule
appointments, etc...

When I use Outlook 2002 SP2 with the Free/Busy setting set, and I'm NOT
connected to my exchange mailbox, my Free/Busy information is published
successfully.  (I can see it through the Free/Busy web site)

But when I connect to my company's Exchange server using my mailbox, and try
to publish the Free/Busy information (Tools, Send/Receive, Free/Busy
Information), the Free/Busy web site shows my calendar as all Unknown.  (I
still get the message box saying "Free/Busy Information Sent")

I have two different Mail Profiles (One uses Exchange Mailbox, and the other
is set up to use POP.)  Using the POP profile lets me publish free/busy
successfully, using the Exchange profile does not.  Both profiles have
calendar folders in them.  And both sets of calendar folders have
appointments in them.

I've tried copying my calendar information from the Exchange Calendar folder
to my local (PST) calendar folder.  No luck.  I still can't see my free/busy
information on the free/busy website when I use the Exchange profile.

I tried setting my permissions on the Exchange Calendar folder.  No luck.  I
still can't publish when I use the Exchange profile.

Further complicating things...  When I try to view the customer's free/busy
information on the free/busy website, their information also shows up as all
Unknowns.  HOWEVER, if I schedule a meeting with them through Outlook
(File,New,Meeting Request) and enter their names in the meeting request,
then the "Schedule" tab does show the customer's free/busy information
correctly.  However, if they do the same on their side, and try to see my
information, it shows up as all Unknowns.

I do have my free/busy settings set to publish 3 months of information at 15
minute intervals.

Is there a setting I'm missing?

Any help would be warmly welcomed!

Thanks.

-Blair



Similar Threads:

1.Free/Busy with Outlook on Exchange - all Unknown

Any suggestions are most appreciated...

I am a consultant working at a client's office.  I am not a member of the
client's Exchange system, but my own company has an Exchange server that I
can access remotely.

I am trying to use Free/Busy to be able to make it easier to schedule
appointments, etc...

When I use Outlook 2002 SP2 with the Free/Busy setting set, and I'm NOT
connected to my exchange mailbox, my Free/Busy information is published
successfully.  (I can see it through the Free/Busy web site)

But when I connect to my company's Exchange server using my mailbox, and try
to publish the Free/Busy information (Tools, Send/Receive, Free/Busy
Information), the Free/Busy web site shows my calendar as all Unknown.  (I
still get the message box saying "Free/Busy Information Sent")

I have two different Mail Profiles (One uses Exchange Mailbox, and the other
is set up to use POP.)  Using the POP profile lets me publish free/busy
successfully, using the Exchange profile does not.  Both profiles have
calendar folders in them.  And both sets of calendar folders have
appointments in them.

I've tried copying my calendar information from the Exchange Calendar folder
to my local (PST) calendar folder.  No luck.  I still can't publish when I
use the Exchange profile.

I tried setting my permissions on the Exchange Calendar folder.  No luck.  I
still can't publish when I use the Exchange profile.

It doesn't seem to be isolated to me, though - the customer's employees'
Free/Busy information also shows up as all Unknown.

Is there a setting I'm missing?

Any help would be warmly welcomed!

Thanks.

-Blair


2.Free Busy info showing No Information, No Free busy information c

hi
We have a couple of user who, when trying to schedule a meeting with them we 
get the "no information / no free busy information could be retrieved" mesage.

our exchange server is 6.5.7638.1
our users use a mix of outlook 2000, 2003 and 2007.

i have been using the MFCMapi.exe with the outlook.exe /cleanfreebusy 
option, but out of 5 of the accounts it worked on one... 

so its a real thorn in the side as we have one or 2 users who really want to 
use it.
If any one has any suggestions id really apprecaite it.

Thanks
Damien


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Been searching on the net for a solution on this, hope some of you can help.

We have Exchange 2003 SP2 and Outlook 2003 SP2 installed. The error I can't 
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On some users the free/busy information isn't showed when using the Scheduling 
tab in Outlook calendar (Other users as Attendees) but if I open that users 
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This doesn't happend on all users, but it seems to be showing up on newly 
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Is there anyone that has a solution for this? Is it a known bug with a hotfix?


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