Create new conatct from same company - Operation failed

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Create new conatct from same company - Operation failed

Postby R2VvZmY » Sat, 28 Jun 2008 11:43:00 GMT

Hi,

I am using Outlook 2007, XP Pro SP3.  It appears the "Create new contact 
from same company" function has ceased working.  I get the "Operation failed" 
pop up when trying to use this function.  Have run the scanpst program on the 
database as well as the Office diagnostics tool.  Neither show a problem.  
Have restarted and rebooted. Same problem.  Did the XP Service pack 3 perhaps 
disable this function within Outlook?

Thanks in advance!

Geoff

Re: Create new conatct from same company - Operation failed

Postby Milly Staples [MVP - Outlook] » Mon, 30 Jun 2008 01:43:47 GMT

Have you tried clearing the forms cache?  Tools->Options->Other->Advanced->Custom Forms->Manager forms->Clear Cache.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
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After furious head scratching, Geoff asked:

| Hi,
| 
| I am using Outlook 2007, XP Pro SP3.  It appears the "Create new
| contact from same company" function has ceased working.  I get the
| "Operation failed" pop up when trying to use this function.  Have run
| the scanpst program on the database as well as the Office diagnostics
| tool.  Neither show a problem. Have restarted and rebooted. Same
| problem.  Did the XP Service pack 3 perhaps disable this function
| within Outlook? 
| 
| Thanks in advance!
| 
| Geoff

Re: Create new conatct from same company - Operation failed

Postby R2VvZmY » Wed, 02 Jul 2008 05:01:00 GMT

Milly,

Thanks for your response.  I cleared the cache and now the function always 
works on some contacts and I always get the error while attempting the 
function on other contacts.  Too strange.

Geoff





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