POP3 ansSMTP server time outs using Office 2003 Outlook

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POP3 ansSMTP server time outs using Office 2003 Outlook

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POP3 ansSMTP server time outs using Office 2003 Outlook

Postby Sm9obiBT » Sat, 27 Jan 2007 10:09:02 GMT 

Hi,
My ISP reckons this is a known Outlook bug that should be fixed by office 
Service Pack 3, but after a week of frustration, and doing what I am told, I 
still get the following errors, 0x800CCC15, 0x8004210A, 0x8004210B.  The Big 
Pond webmail seems to work fine and all the e-mail account settings were 
checked with the their technical support.  I applies the registry change 
recommended in the particular hotfix, but that made no difference.  It was 
working fine until a week ago, although it would send multiple copies of 
300kb e-mails to addressees.  The sending seemed to fail before the receiving.
Top

Re: POP3 ansSMTP server time outs using Office 2003 Outlook

Postby neo [mvp outlook] » Sat, 27 Jan 2007 22:27:24 GMT 

Do you have any security products (e.g. antivirus, firewall, antispam, .etc) 
installed that can scan pop3/imap e-mail as it is sent/received?  The reason 
that I ask is that these programs act as a middle man between the mail 
client and server and can introduce some weird behavior.

Just so you know, what I usually suggest to folks to troubleshoot is:
1) Does this same behavior happen in Outlook Express?

2) Can you remove the security products and just run a Windows XP (SP2) with 
the Windows firewall on and then try the mail program again?
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Re: POP3 ansSMTP server time outs using Office 2003 Outlook

Postby Sm9obiBT » Mon, 29 Jan 2007 09:35:00 GMT 

Thanks, Neo,
I have disabled Trend Micro with no change.  This morning I ran the test 
e-mail settings successfuly, but still received a time out error.
Outlook Express seems to have disappeared from my list of programs, so I am 
relying on webmail until I can Outlook to work.
Cheers,
John
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"Sher" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...
> Hi all,
> We are nonprofit so do not have an exchange server.  We do have internet
> email thru a provider and we are using a pop3 email account.  We want to
use
> outlook 2003 for our email program.  My question is about setup.  We have
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> users .pst file in their home directory so that the user can get their
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them.
> So that when the user first clicked on outlook on their computer it would
> not ask them to configure it.
> I have office 2003 group policy installed.
> I am a bit confused since we do not use roaming profiles as to what all
> needs to be saved in the users home directory so that they can roam and
use
> outlook.
> Is there a gp that would allow me to setup all their outlook settings to
say
> H:\%username%
> Could you please give me instructions on how to configure the above?
> Thanks in advance for any help on this.
> Sher
>

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