I am currently not able to send or receive e-mails in outlook

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I am currently not able to send or receive e-mails in outlook

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Re: I am currently not able to send or receive e-mails in outlook

Postby QUI » Wed, 24 Aug 2005 08:48:01 GMT 

Vince,

Thanks.  Yes I do.  

I receive the following 2 messages:
Task 'mail.comcast.net' - Sending ' reported error (0x800CCC78) : 'unable to 
send the message. Please verfiy the e-mail address in your account 
properties.  The server responded: 550 24.92.149.177 blocked by 
ldap:ou=rbl,dc=comcast,dc=net - > 550 Message sending error.

The message could not be sent because the server rejected the sender's 
e-mail address. (Then it lists my e-mail address, the subject of the e-mail 
and the Account info 'mail.comcast.net'), 
Server:'smtp.comcast.net',protocol:smtp,SERVER RESPONSE: '550 24.92.149.177 
blocked by ldap:ou=rbl,dc=comcast,dc=net - > 550 Message sending error.

I also just got off the phone with my ISP (comcast) and they indicated that 
it is not an ISP problem, just an Outlook problem and that all I can do is 
either reinstall MS Office or try to contact Microsoft.  

What is wierd is that it worked this morning and then when I got home this 
afternoon it would not send just receive.

Please help.

Thanks.

Adam
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Re: I am currently not able to send or receive e-mails in outlook

Postby QUI » Wed, 24 Aug 2005 08:54:03 GMT 

Hi Vince,

One more thing.  I just rentered all of the information in the E-mail 
Accounts box and then attempted to Test Account Settings.  Each time when I 
click on Test it comes back with the following message:

Send test e-mail message: Unable to send test Message. Please verify the 
E-mail Address field.

I have done this at least 4 times and each time no luck.

Thank you for your help.  I truly appreciate.  If this still does not work, 
do you know where I can get a phone number for support here in the US?

Thanks.

Adam
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Re: I am currently not able to send or receive e-mails in outlook

Postby QUI » Wed, 24 Aug 2005 10:12:03 GMT 

MS Outlook 2003.
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Re: I am currently not able to send or receive e-mails in outlook

Postby Q2hhcg » Wed, 24 Aug 2005 10:47:01 GMT 

I am also having the same problem, it started yesterday 8/21/2005 for me.   
Do you by any chance have Norton Internet Security installed?    
It seems my problem started happening after I used LiveUpdate.
Char
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Re: I am currently not able to send or receive e-mails in outlook

Postby QUI » Wed, 24 Aug 2005 10:53:03 GMT 

Yes I do.  Did you turn it off?
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Re: I am currently not able to send or receive e-mails in outlook

Postby QUI » Wed, 24 Aug 2005 11:00:03 GMT 

If so how?
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Re: I am currently not able to send or receive e-mails in outlook

Postby Q2hhcg » Wed, 24 Aug 2005 11:11:01 GMT 

if you disable Internet Security you can send and receive email.   I dont 
think you want to do this permanently.   Sounds like a problem with Norton 
Internet Security.
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Re: I am currently not able to send or receive e-mails in outlook

Postby Q2hhcg » Wed, 24 Aug 2005 12:23:02 GMT 

go to this link and follow the instructions for having a problem with email 
only and that should fix the problem
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Re: I am currently not able to send or receive e-mails in outlook

Postby Q2hhcg » Wed, 24 Aug 2005 12:26:02 GMT 

oops, i forgot the link  
 http://www.**--****.com/ %20Internet%20Security&ver=2005%20AntiSpyware%20Edition&osv=&osv_lvl=
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Thanks.

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