After downloading MS updates Outlook will not open.

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After downloading MS updates Outlook will not open.

Postby YmVzdGFmb3I » Wed, 06 May 2009 03:16:09 GMT

Problem Description: After downloading the updates on April 28 and 29 I tried 
to open 

MS Outlook on the 29th. but it will not start.  A "CMD" or "RUN" dialog box 
appears 

briefly, about 1/2 second, but Outlook will not start.  The other MS Office 

applications that I opened, (Word, Excel, Publisher),  at first a dialog box 
called 

"BCM" opened and displayed "Office application version does not match", then 
the 

application opens and seems to run.  How do I get Outlook to run?
Thank you,
Jiro Ramji
Operating System: WindowsXP SP3

The updates I downloaded and installed.........
Update for the 2007 Microsoft Office System (KB967642)
The 2007 Microsoft Office Suite Service Pack 2 (SP2)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB968503)
Update for the 2007 Microsoft Office System (KB967642)
Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)
Update for Windows XP (KB961503)

Re: After downloading MS updates Outlook will not open.

Postby Diane Poremsky [MVP] » Wed, 06 May 2009 03:41:44 GMT

Are you using BCM? (Business Contact manager) If not, uninstall it and 
reboot.  Next, does outlook start if you start it in safe mode?  (start 
menu, run, type outlook.exe /safe)

Help on switches:  http://www.**--****.com/ 


-- 
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?  http://www.**--****.com/ 
Outlook 2007:  http://www.**--****.com/ 

Outlook Tips by email:
 XXXX@XXXXX.COM 

Exchange Messaging Outlook newsletter:
 XXXX@XXXXX.COM 

Outlook Tips:  http://www.**--****.com/ 
Outlook & Exchange Solutions Center:  http://www.**--****.com/ 

You can access this newsgroup by visiting
 http://www.**--****.com/ 
newsreader to msnews.microsoft.com.








Re: After downloading MS updates Outlook will not open.

Postby Luther Blissett » Fri, 08 May 2009 05:51:04 GMT



>>


>>
>>
>>
>>>> Problem Description: After downloading the updates on April 28 and 29 I
>>>> tried
>>>> to open
>>
>>>> MS Outlook on the 29th. but it will not start.  "CMD" or "RUN" dialog
>>>> box
>>>> appears
>>
>>>> briefly, about 1/2 second, but Outlook will not start. he other MS
>>>> Office
>>
>>>> applications that I opened, (Word, Excel, Publisher), t first a dialog
>>>> box
>>>> called
>>
>>>> "BCM" opened and displayed "Office application version does not match",
>>>> then
>>>> the
>>
>>>> application opens and seems to run. ow do I get Outlook to run?
>>>> Thank you,
>>>> Jiro Ramji
>>>> Operating System: WindowsXP SP3
>>
>>>> The updates I downloaded and installed.........
>>>> Update for the 2007 Microsoft Office System (KB967642)
>>>> The 2007 MicrosoftOffice Suite Service Pack 2 (SP2)>
> > Update for Microsoft Office Outlook 2007 Junk Email Filter (KB968503)>
> > Update for the 2007 Microsoft Office System (KB967642)>
> > Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)>
> > Update for Windows XP (KB961503)- Hide quoted text ->
>>
> - Show quoted text -

This: "Office application version does not match", happens with BCM
and Outlook on your machine have different versions. They should both
be on SP2.

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