Can't start Outlook - "it can't open Outlook window"?
by RXZhX1M » Tue, 03 Nov 2009 18:16:02 GMT
Hi.
I did some changes on how my browser (IE 7) handles cookies. After that I
could not start my Outlook (2007 student version). It says "MS Office Outlook
can not be started. The Outlook window can not be opened" (but it said so in
Swedish though... use a swedish version). Of course I tried to change back
the cookie settings but it did not help. I also tried to repair and then
remove/install Office 2007 again but nothing helped.
Any ideas what can have gone wrong/how to solve it?
Re: Can't start Outlook - "it can't open Outlook window"?
by Roady [MVP] » Tue, 03 Nov 2009 18:20:48 GMT
Start Outlook with the resetnavpane switch;
Start-> Run; outlook.exe /resetnavpane
That it happened after the cookie setting change was probably a coincidence
;-)
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.**--****.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.**--****.com/
Real World Questions, Real World Answers
-----
Re: Can't start Outlook - "it can't open Outlook window"?
by VanguardLH » Tue, 03 Nov 2009 18:52:50 GMT
The Home & Student version of Office does NOT include Outlook. See:
http://www.**--****.com/
Time to modify your story.
So did you buy a separate copy of Outlook to include into your Office
suite? From what others have said, a separate install of standalone
version of Outlook does provide all integration features available when
Outlook is included in the MS Office suite.
Outlook isn't a web browser. It doesn't use cookies.
Guess it might depend on where and when you obtained Outlook since it
is not included in the Microsoft Office 2007 Home & Student edition.
Have you tried loading Outlook in its safe mode so any add-ons you
installed into it do NOT get loaded?
outlook.exe /safe
Re: Can't start Outlook - "it can't open Outlook window"?
by Vee Dell » Tue, 03 Nov 2009 18:57:25 GMT
Hi
This has happened to me as well. It happened after I installed Windows Live
Mail for newsgroup reading purposes.
I have tried your resetnavpane option and I get a message that the file
cannot be found. I am running Windows 7
Thanks
Vee
"Roady [MVP]" < XXXX@XXXXX.COM > wrote in
Re: Can't start Outlook - "it can't open Outlook window"?
by DL » Tue, 03 Nov 2009 19:47:36 GMT
Theres a space between, exe /
Re: Can't start Outlook - "it can't open Outlook window"?
by Vee Dell » Tue, 03 Nov 2009 21:49:21 GMT
Thanks for the help. I uninstalled Office and Windows Live. Reinstalled
Office and then let Windows Update
install Windows Live instead of me physically going to the website and
downloading it. Everything
is working now.
Regards
Vee
Re: Can't start Outlook - "it can't open Outlook window"?
by RXZhX1M » Tue, 03 Nov 2009 23:14:06 GMT
Ohh.. wow! I helped! Thanx a million!
Just out of curiosity (to learn for the future) - what exactly did happen to
cause this?
"Roady [MVP]" skrev:
Re: Can't start Outlook - "it can't open Outlook window"?
by RXZhX1M » Wed, 04 Nov 2009 02:47:01 GMT
Hi - no I bought the whole suite and installed it at once.
"VanguardLH" skrev:
Re: Can't start Outlook - "it can't open Outlook window"?
by VanguardLH » Mon, 09 Nov 2009 09:58:14 GMT
If you bought the student edition of MS Office 2007 then you did NOT get
Outlook. It isn't included in that edition of Office.
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