Sent Items missing after OL 2007 upgrade from OL 2003



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Sent Items missing after OL 2007 upgrade from OL 2003

Postby Kevin » Sat, 30 May 2009 10:31:08 GMT

This is an Exchange 2003 Enviornment and the user's OS is XP.  We had Office 
2003 Professional.  I upgraded to Office 2007 Professional Plus and when we 
opened Outlook everthing works fine except that all Sent Items have gone 
missing.  I upgraded 7 other computers with no problems.  All settings were 
the same on all machines.

Anyone have any ideas? Thanks, Kevin 

Re: Sent Items missing after OL 2007 upgrade from OL 2003

Postby Duncan McC » Sat, 30 May 2009 10:53:33 GMT


OK, just an idea...

Does that user have the wrong filter set when in "Sent Items"?  (make 
sure the Advanced toolbar is turned on, check the filter setting, I 
think the default is "Sent To").  (Perhaps they have a different filter 
set). ?


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