Upgrade to OL 2002 from Office-XP cant' open .PST FILE

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Upgrade to OL 2002 from Office-XP cant' open .PST FILE

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Upgrade to OL 2002 from Office-XP cant' open .PST FILE

Postby Tom J (Darth) » Thu, 14 Aug 2003 13:37:29 GMT 

I have just upgraded my Office 2000 to Office XP which contains Outlook
2002. It gives me the following message:

UNABLE TO OPEN YOUR DEFAULT E-MAIL FOLDER. THE .DLL FILE FOR THE INFORMATION
SERVICE COULD NOT BE FOUND. MAPI WAS UNABLE TO LOAD THE INFORMATION SERVICE
"PSTPRX.DLL". BE SURE THE SERVICE IS CORRECTLY INSTALLED & CONFIGURED.!!?

I am at a loss as to why this DLL was not installed properly from the CD,
and what caused the service to be bypassed and/or installed correctly? Do I
need to update this product as well from Microsoft? Thanks in advance  Tom
J.
Top

Re: Upgrade to OL 2002 from Office-XP cant' open .PST FILE

Postby Oliver Vukovics » Thu, 14 Aug 2003 17:49:16 GMT 

"Tom J (Darth)" < XXXX@XXXXX.COM > schrieb im Newsbeitrag



Hello Tom,

maybe this site helps:
 http://www.**--****.com/ %3Bde%3BD293058
Top

Re: Upgrade to OL 2002 from Office-XP cant' open .PST FILE

Postby T.J.'s News Info » Fri, 15 Aug 2003 00:09:07 GMT 

Thanks Oliver, but this page is in German, which I don't understand. Maybe
there is an English version somewhere?
Top

Re: Upgrade to OL 2002 from Office-XP cant' open .PST FILE

Postby Oliver Vukovics » Fri, 15 Aug 2003 01:36:27 GMT 

"T.J.'s News Info" < XXXX@XXXXX.COM > schrieb im Newsbeitrag







Hello Tom,

sorry i thought this site will be shown in english.

I think this site will solve the problem:
 http://www.**--****.com/ 


I have found also following pages (in english):
 http://www.**--****.com/ ://support.microsoft.com:
80/support/kb/articles/Q293/0/58.ASP&NoWebContent=1

 http://www.**--****.com/ ;EN-US;311573
Top

Re: Upgrade to OL 2002 from Office-XP cant' open .PST FILE

Postby T.J.'s News Info » Fri, 15 Aug 2003 02:12:03 GMT 

Thanks again, Oliver. After my first cup of coffee, I noticed the knowledge
based ID contains in your suggested URL address, so I just used that and
went to the MS Ol 2002 support help page. It returned it to me in English
format. This article states that I should 'DL' the latest Office XP Service
Pack. I'll try this when I get home this evening. Thanks again for all of
your help....Tom J.









 http://www.**--****.com/ ://support.microsoft.com:
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