What are 550 & 553 errors, Verizon says they are Eudora codes

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What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Jeff S. » Sun, 23 Jan 2005 05:13:24 GMT

According to Verizon, the error coded 550 & 553 are Eudora's codes and
not Verizon codes.

It occurs when trying to send mail accessing a Verizon smtp server, 

I get a smilar message when trying to send to the same account using a
different IP smtp server.

I can send to and from within Verizon's Net mail but not when using

Am using 6.2paid, WinME, Norton Anti, Z A firewall (both norton and ZA
have been shut down and the error still occurs.) K6 450MHz, 256meg

This started after updating to several weeks ago, the problem
may have been there for a while, just noticed it Wednesday. 

Just can't get consistant responses to narrow down the field of

Thanks in advace,

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Ogden Johnson III » Sun, 23 Jan 2005 07:09:01 GMT

<Arte Johnson>  Veeeerrrrryyyyyy Interesting, but dumb </Arte
Johnson>  Verizon has a help item, as a google on Error:  550
turned up a link [non-working, since it's a Verizon customer help
page and you need to be logged in to access it] titled "Verizon
Online - Help & Support - Error 550 Relaying Denied"

SImilarly, 553 is Verizon rejecting your authentication.

Maybe next time you'll luck out and talk to one of the Verizon
techs who know what they're talking about.

Which typically results from not having your authentication set
up correctly in Eudora in, probably, the cases that resulted in
both errors.  550 came up, probably, when you tried to send email
using a non-verizon email address - had you been authenticated,
the server would have accepted it, since you weren't, it gave you
the Error:  550.

It's Verizon's server that gave you the error code both times.
[Email to Yahoo address may be burned before reading.
Lower and crunch the sig and you'll net me at comcast.]

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Han » Sun, 23 Jan 2005 11:58:44 GMT

Ogden Johnson III < XXXX@XXXXX.COM > wrote in 

Ogden is correct.  the codes are standard smtp/pop codes (whatever, and 
mean you have NOT set up the correct authentication.

See (old but still mostly valid): 
< http://www.**--****.com/ ;
< http://www.**--****.com/ #eudora5x>
< http://www.**--****.com/ ;

Best regards
email address is invalid

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Wayne Fulton » Mon, 24 Jan 2005 01:32:31 GMT

In article < XXXX@XXXXX.COM >, 
 XXXX@XXXXX.COM  says...

As I understand it, about 3 years ago, Verizon changed their system to 
refuse to send any email that didnt have a From address same as the 
sender's own  @verizon.net address.  No third party email.

Has this changed now?  Do they now use authentication to allow that?

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Han » Mon, 24 Jan 2005 01:50:52 GMT


It has changed!

I can send email via Verizon's smtp server (outgoing.verizon.net) when I 
am hooked up to my work isp (med.cornell.edu) via modem.  Previously, I 
would have had to go via smtp.med.cornell.edu.

When using the verizon smtp server, outgoing.verizon.net, I have to have 
authentication turned on.  With the newer versions of Eudora it is 
possible to have that specified for the smtp server.

If you need more details, tell us what version of Eudora you're using.
Best regards
email address is invalid

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Wayne Fulton » Mon, 24 Jan 2005 02:35:25 GMT


And not only originating from a different ISP, but you can also send an 
email message now that doesnt say it is FROM a Verizon address?  
Specifically, you can be someone else on the FROM line, for example, it 
can now say FROM your own third party web site?

I think that is what you said, I just didnt hear those words about the 
FROM line, which was the original problem, even when sent logged in at 

So that sounds great, and makes Verizon be of interest again as an ISP.  
Their $30 ADSL price makes them very attractive, and would cut my cost to 
less than half.  Is all else at Verizon otherwise OK?   Apparently their 
newserver must be working :)

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Han » Mon, 24 Jan 2005 05:51:53 GMT

Wayne Fulton < XXXX@XXXXX.COM > wrote in


I believe so.

See above
Fow most people, usenet via Verizon works fine to excellent most of the 
time.  My use is excellent >97% of the time.  YMMV.

Email has its problems.  Many people complain that (some of) their email 
arrives late.  
Furthermore, Verizon has 2 kinds of blocks in place.
Firstly, the VZ "sender verification" is meant to make sure that a message 
comes from the smtp server it says is the sender.  VZ therefore does some 
querying during the initial handshake to make sure of that.  Sometimes the 
sending smtp server is slow in responding and VZ cuts them off.  Sometimes 
the sending smtp server, although legit, is (in verizon's opinion) 
misconfigured and VZ calls them bad and drops the connection.

Secondly, Verizon has placed most European and Asian country domains (.nl, 
.fr, .it etc) on a blocklist, which means that no one from those domains 
can email you until VZ has determined that either the particular sender 
(such as  XXXX@XXXXX.COM , or  XXXX@XXXXX.COM ) or the whole domain (such as 
anything free.fr) is indeed OK.  What that means is that if you have a 
website where  XXXX@XXXXX.COM  is listed as the email address to 
contact, no one can reach you unless Verizon has precertified them as OK.  
How Pierre in France or Kees in Holland is going to get certified is 
(apparently) none of Verizon's concern.  Let them send their email into 
VZ's black hole.  If Pierre is lucky, he will get a message eventually 
from his ISP stating that either the email address is wrong or the 
receiving smtp server is permanently off line.

My 3.0/768 connectivity is very good and stable.  No complaints there.  I 
have it now as part of the 1 year commitment under the NY metro plan, 
which gave me also a new modem/router/wireless connecting thingamajiggy 
(which I have yet to install, since my current seetup works fine).

Best regards
email address is invalid

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Wayne Fulton » Mon, 24 Jan 2005 08:48:43 GMT

Thanks Han, I appreciate your comments.   Spam is of course a monumental 
problem today, but that email verification part doesnt really sound so 

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Han » Mon, 24 Jan 2005 09:08:14 GMT


It's been said here before:  Verizon is very, very good in delivering 
connectivity at reasonable prices.  Their newsservice is pretty darn good 
as well.  Their webspace stinks and is worse than if they just pulled it 
altogether.  Email has severe drawbacks (but I use it for purchases and 
bills nevertheless).

Best regards
email address is invalid

Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Jeff S. » Tue, 25 Jan 2005 10:43:54 GMT

On Fri, 21 Jan 2005 17:09:01 -0500, Ogden Johnson III

Thank you, both

I have long suspected that Verizon had a policy that the tech's can't
really tell you what the problem is, unless it is your fault.

What suprised me about this situation is that both personalities have
been working for the past 2 years then suddenly stopped.

When they said it was a Eudora problem, I knew better, but didn't know
enough to be able to dispute it, so I came here.

Thank you, again.


Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Jeff S. » Tue, 25 Jan 2005 10:47:16 GMT

On Sat, 22 Jan 2005 10:32:31 -0600, Wayne Fulton < XXXX@XXXXX.COM >

Hi Wayne,

Yes they have and it seems that the address that becomes authenticated
is the only address you can send under. 

I have an older account with "vze" address and a from address that is
not verzion.net

It will authicate to the authenticated return address but not to the
originally issued address. 



Oh, well. I guess that's Verizon.


Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Jeff S. » Tue, 25 Jan 2005 10:50:52 GMT

I should be getting 7meg ADSL from Verizon soon. They have been wiring
the entire area with fiber optics.

All that is left is running it from the street to the interface box on
the side of the house.

They are also doing missionary marketing for TV via the lines.



Re: What are 550 & 553 errors, Verizon says they are Eudora codes

Postby Mutlley » Tue, 25 Jan 2005 12:26:07 GMT

I just hope that you have  no email friends outside of the USA.


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