error message, cannont open powerpoint or reinstall office 200

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  • 1. outlook fatal error
    Hi, We've been having a problem with people using Office XP (operating Windows XP Professional) this morning. Outlook will bring up and if you compose a message, and click on the to: box then it will lock up. If you try to type in the email address and send it then it just will freeze up and give the error message "A fatal error has occurred in Outlook. THe data in your envelope has been lost, but your document is still available." We have tried doing a restore point on the computer, uninstalling and reinstalling Office XP, and doing the repair option in Outlook but with no luck. No searches on line have helped out either. This also happened right after a recent update from Microsoft Windows, but not sure if that is just coincidence. (And doing a restore point to before I installed the updates didn't help either) We also had just installed Windows Defender. Any ideas Thanx dj
  • 2. No New Message sound in Office Communicator after the second IM
    I have sounds enabled in Office Communicator but for some reason after I receive more than 2 messages from someone communicator feels its no longer necessary to provide feedback with sound when I receive messages in that particular conversation. Anyone else have this problem?
  • 3. Transfer Office 2000 to a new machine
    Could someone please direct me to the procedures for moving Office 2000 to a new machine? Oringally I purchased Access and then later added the rest of the Office suite. -- Barry
  • 4. Search capability
    After downloading the Beta of Office 2007 - I cannot use the search function? It won't look up contact names in contacts, it won't find names for people that have been on my calendar, I can't search emails. Help. Anyone else having this issue? How to resolve?
  • 5. where can I create a merchandising plan-o-gram?
    I have a new refrigerated self - service merchandiser and I want to to create a merchandising guide. Is there a template that is used for something like this?

Re: error message, cannont open powerpoint or reinstall office 200

Postby OXBhdGNo » Tue, 01 Aug 2006 03:49:02 GMT

HI Mary,
thank you for your response but unfortunatly I ran the Windows Installer 
CleanUp Utility and this solution has not repaired the problem. Do you have 
any other suggestions? Thank you.









Re: error message, cannont open powerpoint or reinstall office 200

Postby Beth Melton » Tue, 01 Aug 2006 04:01:05 GMT

After using the Windows Installer Clean-up Utility to remove the 
Registry entries for your Office installation, did you reinstall 
Office?

Please post all follow-up questions to the newsgroup. Requests for 
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ:  http://www.**--****.com/ 
TechTrax eZine:  http://www.**--****.com/ 
MVP FAQ site:  http://www.**--****.com/ 














Re: error message, cannont open powerpoint or reinstall office 200

Postby OXBhdGNo » Tue, 01 Aug 2006 04:53:01 GMT

Hi Beth,
No I was unable to uninstall office 2003 because the error message "This 
patch package could not be opened. Verify that the patch package exists and 
that you can access it, or contract the application vendor to verify that 
this is a valid Windows Installer patch package." this error message is 
preventing me from uninstalling office 2003. Any other suggestions?
Thanks,
Ninepatch 














Re: error message, cannont open powerpoint or reinstall office 200

Postby Mary Sauer » Tue, 01 Aug 2006 05:21:10 GMT

Did you open the Cleanup utility and select Office to remove?

-- 
Mary Sauer MSFT MVP
 http://www.**--****.com/ 
 http://www.**--****.com/ 


 http://www.**--****.com/ 

















Re: error message, cannont open powerpoint or reinstall office 200

Postby Beth Melton » Tue, 01 Aug 2006 09:46:20 GMT

he reason you are encountering this issue is due to a corrupt or
missing file used by the Windows Installer.

You aren't supposed to try and uninstall Office. You need to use the
Clean-up utility to remove the reference to Office 2003. This will
make the Windows Installer 'think' Office isn't installed. At that
point you will be able to reinstall Office and recreate the Windows
Installer entries.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


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