updated office old docs wont open

Microsoft OFFICE

    Sponsored Links


  • 1. administrative installation point
    We created an administrative installation point with Office XP and updated the installation with all the service packs and hotfixes. We can push out to our clients on our network through the GPO, this works fine. We want to send out the disk to our dial up users. But the space used by the administrative installation is over the amount of one CD. How do we split up the files into 2 CD's or is their a way to use only one CD for our dial up users?
  • 2. updating Office XP ... searching for new updates
    Hi, I'm running Windows XP Pro and Office XP Pro. When I try to search for new updates, it comes up saying I need to install SPs for Office 2000. Why is this happening? I don't need to install these do I? The reason I was looking for updates is because PowerPoint keeps freezing when I bring up the "Open" dialog box. I was hoping there was a fix somewhere. Any ideas? Thanks Sonia
  • 3. Off97 Pro SR2 Help About Section
    Hey, I have a customer that has spun it health business into a new company. They want me to chaneg the "Help About" information where it lists the company's name. Does anyone know how I can do this?... Thanks, Rod
  • 4. Office 2k sr1 fails with a "2331" error message
    My copy of windows 98 ate most of my .dll files. I have re-installed win98. After the re-install, Office 2000 would not run. I have re-installed Office 2000, and attempted to apply update 2k SR 1. I get the following: Error 2331: Error loading library MSPATCHA or finding entry point TestApplyPatchToFileByHandles Internal Error 2331: Please contact product support for assistance. MSI (c) (DD:A9): Product: Microsoft Office 2000 SR-1 Professional -- Internal Error 2331: Please contact product support for assistance. How do I "fix" this?

updated office old docs wont open

Postby c2hhcm9u » Thu, 10 Feb 2005 08:17:03 GMT

hi i just updated microsoft office and now my old work documents wont open.  
There error says that they are not available. Any suggestions please?

Re: updated office old docs wont open

Postby Sky King » Thu, 10 Feb 2005 09:03:54 GMT

Hi, Sharon;

Can you give a few more details?   For example:

1. What updating did you do?  What version of Office are you using now, and 
what version were you using before?
2. Do the documents physically exist on your hard drive?  Can you click 
Start/Search and locate the .DOC files?  These are .DOC files, right?
3. What version of Windows are you using?

BTW, in step #2 above, if you find a .DOC file and double click it to open, 
what happens?



Tom "Sky" King

RE: updated office old docs wont open

Postby Z2FyZmllbGQtbi1vZGll » Thu, 10 Feb 2005 09:11:04 GMT

Hi, sharon.  Disable the Office Plugin that comes with Symantec/Norton 
AntiVirus. See  http://www.**--****.com/ "How to use Office 
programs with the Norton AntiVirus Office plug-in" for more information.

RE: updated office old docs wont open

Postby R29vc2VbTVNd » Sun, 13 Feb 2005 11:23:06 GMT

As a first step try running a repair on your Office installation, go to the 
Help menu and select Detect and Repair (for any Office apps). 
What updates did you install?
What version of Office do you have?

Gustavo Muoz
Software Test Engineer

Legal Disclaimer: This posting is provided "AS IS" with no warranties, and 
confers no rights.

Similar Threads:

1.Older Word docs opening in 2008 as blank docs when opening from a http link

Has anyone seen this?

We have some Microsoft Word files on our internal site for people to
view as links.  When a user with a Mac 10.5.3 using Office 2008 12.1
tries to launch the file from Firefox browser, the document opens
blank.  The same happens if you use the save-as and try to open the
file directly from where it is.  But, if you open Word, use the File,
Open menus, you can open it fine.  Now, the files are ones that were
created before 2008, so the Compatibility Mode shows up in the window,
but I didn't think that would be an issue.

Anyone have any ideas?

2.Older Word docs opening in 2008 as blank docs when opening from a http link

3.office docs wont open for some...

...but will for others.

for example a document saved in Word 2003 by person A will open fine
for person B & C but not person D. Same for Powerpoint docs. If person
B or C opens doc and then saves immediately, then person D can open the

This is confusing as some people are still using Office 2000 and some
2003 with or without SP1. My guess is maybe it is SP1 so i will try
this on Monday but any other ideas or known issues please?

4.failed upgrade-old excel data wont open

Tried to download the 2003 Office Professional XP upgrade 
for an older version of office. Didn't work and nowwhen I 
try to open any excel function, the installer begins, asks 
for disks (which I don't have) cancels and blocks access 
to all of my existing excell data and to my old excel 

Any help???

5.Word docs wont stay open

Opening a Word document from any folder on C: Word opens OK, then the doc 
opens for up to a minute then Word closes closing the doc and not saving any 

6. Docs wont open via explore/Macro Settings Changed

7. All docs save as DOCX File but wont open unless I use Adobe Reader

8. Problems opening older Word XP docs in Word2003

Return to Microsoft OFFICE


Who is online

Users browsing this forum: No registered users and 6 guest