Office 2000 full-file patches requesting original installation

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RE: Office 2000 full-file patches requesting original installation

Postby SlBlbnNrZQ » Thu, 26 Jul 2007 04:32:09 GMT

Eric,

I recently implemented the file hash and it has resolved the issue with 
about 40% of the machines.  Do you have any other recommendations?  

Thanks for the help!

Jason






RE: Office 2000 full-file patches requesting original installation

Postby RXJpYyBBLg » Thu, 26 Jul 2007 04:50:05 GMT

nfortunatly if the file hash patch did not resolve Office 2000 asking for
source the only way to fix it for that machine is to provide the source. The
reason why this is a bummer is because it is pretty common for people to try
to use their original discs and they find that 2000 is not satisfied with
that source and says it isnt the right source.

The most common reason for this is because people will create an AIP (Admin
Install Point) with a .mst or will update they aip and then the original
source is in fact a modified aip which if they remove it will never be
available again.

The best surefire method for solving your problem is to remove all of the
office 2000 installations, create an AIP from scratch, Update it to sp3, and
redeploy.

I just re-read your email and see that a AIPs are out of the question, and
your policy prevents putting source on the local machines. That puts you in a
really tough spot with Office 2000.

Since Office 2000 doesnt create a LIS, if the file hash patch doesn't work,
you can't use an AIP, your options are pretty much limited to sending
everyone a removable disc... removing office and reinstalling with that disc
(so the source is the orginal), or upgrading.

I wish I had a better solution for you, but not being able to put the source
anywhere for the installs to reference is a bad deal.

For Office 2007, MS has gotten to the point where they have in fact force
the MSOcache to exist on the drive. Customers dont even have the ability to
install without it.

--
Eric Palm
MSFT Office Setup


"JPenske" wrote:


RE: Office 2000 full-file patches requesting original installation

Postby SlBlbnNrZQ » Thu, 26 Jul 2007 05:06:08 GMT

hank you for all the help and suggestions! You've proved what I've been
telling them all along! :)

"Eric A." wrote:


Similar Threads:

1.Office 2000 full-file patches requesting original installation med

We are constantly having problems pushing out "full file" updates to our end 
users.  Our policy does not allow us to put the Office installation files on 
the hard drive of our PCs, and we have been unsuccessful at pointing them to 
the server during the update process to obtain the appropriate MSI when 
installing an office update.  We have over 10,000 computers, and every time 
we push the latest office update, it breaks Excel and/or Word.  I need a way 
to successfully push these updates without requiring access to the original 
installation media.  An administrative installation point is out of the 
question because we have many remote sites that would have too slow of a 
connection to the server.  Any suggestions are welcome, I'm pulling my hair 
out here!

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We have OEM and retail versions of these packages, not OL.
I've downloaded the administrative (full file) updates for Office 2002 and
2003.
Putting these full file updates in a login script should mean that the CD is
not required. Yet 50% of Office XP users require the CD.

I'm testing the latest patch for O2k3, I have the local cache image, yet it
still requests the CD for a file not found.

Why is it so? What can I do to get around it?


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