Microsoft Visual C++ Runtime Library Error



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Microsoft Visual C++ Runtime Library Error

Postby » Wed, 06 Oct 2004 20:33:00 GMT

Help - I know that I have a couple of viruses and I am 
trying to download my new virus software.  But I keep 
getting the following error: Microsoft Visual C++ Runtime 
Library Progam C\programfiles\internetexplorer\iexplore.exe
What can I do to get rid of this message so I can download 
my new

Re: Microsoft Visual C++ Runtime Library Error

Postby Malke » Wed, 06 Oct 2004 21:13:24 GMT

You probably need to clean up your computer before you can download and
install any antivirus. You should try to download the antivirus from a
different, clean machine with a cd-rw drive and burn it to a cd-r. You
should do the same with the following tools and then run them all
before installing the new full-featured av:

First, get TrendMicro's Sysclean which has the advantage of not needing
to be installed. It requires two parts - the scanning engine and the
virus pattern files.

1. Create a new folder on your Desktop or the C: drive named something
useful like "Sysclean".
2. Go here and download the two parts of the program to that folder:


3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
tapping the F8 key as the computer is starting up to get to the proper
4. Go to the Sysclean folder you made and double-click on
Start the scan. After the scan is finished, look at the log. You may
need to make a note of where any viruses were found if they were not
able to be removed so you can manually delete them.

Now, remove any spyware with Spybot Search & Destroy from and Ad-aware from Be sure
to update these programs before running them. These programs are free,
so run them both since they complement each other. It is best to run
antivirus and spyware removal tools in Safe Mode. You may also want to
run CWShredder and HijackThis from  http://www.**--****.com/ 
Although CWShredder is no longer being updated, it will still clean
older variants of the CoolWebSearch malware.  A combination of
HijackThis and About:Buster ( http://www.**--****.com/ ) works well in
removing homepage hijackers. Please read the instructions carefully.
Make sure you are able to see all hidden files and extensions (View tab
in Folder Options).

Next, after your computer is reasonably clean, install your
full-featured av and a firewall. Update the av's virus definitions and
do a full scan, again in Safe Mode.


MS MVP - Windows Shell/User
Elephant Boy Computers
"Don't Panic!"

Re: Microsoft Visual C++ Runtime Library Error

Postby » Wed, 06 Oct 2004 23:33:01 GMT

Thanks for your help.  I will let you know how it's goes.

can download and
antivirus from a
to a cd-r. You
them all
of not needing
engine and the
named something
that folder:
pattern files
by repeatedly
to the proper
log. You may
they were not Be sure
programs are free,
best to run
also want to
still clean
combination of
works well in
extensions (View tab
definitions and

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