blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

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blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby R3JlZyBLaXJrcGF0cmljaw » Fri, 14 Sep 2007 19:04:01 GMT

I built a system (for a client) with a LITE-ON DVD+-RW (PATA) with 
Lightscribe, and so far, Windows Vista 64 Ultimate will not recognize any 
blank CD-R or DVD-R disk.

Nero StartSmart software (based on Nero 7) - which was bundled with the 
drive - does recognize those same disks, and successfully burns files to them.

Is there anything I can do to get the imbedded burning working in Vista 64 
Ultimate?

System specs:
Intel Q6600 Quad-Core
4GB RAM
nVidea GeForce 8600 512MB
dual 150GB Western Digital 10,000RPM SATA HD (in Raid 1 array)
Lite-On DVD+-RW with LightScribe
Windows Vista 64 Ulimate (FPP)
Windows Experience Index 5.0 
(5.9 CPU, 5.5 memory, 5.0 Aero, 5.2 {*filter*}, 5.8 HD)
[note: HD dropped from 5.9 to 5.8 with Raid 1 established]



Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby Mark » Fri, 14 Sep 2007 20:38:56 GMT

If you look through the MSDN forums and various google paths, you'll find
that Vista and Lightscribe have issues working together.

Lightscribe has modified and updated their drivers (including x64) and
provide diagnostic tools to help, but use words like "should work with
Vista."

 http://www.**--****.com/ 

 http://www.**--****.com/ +lightscribe+lite-on&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99

What normally happens is Vista cannot seem to resolve that the Lightscribe
function and the CD drive are the same device and usually when there is a
problem the drive simply fails to be recognized.

Regarding Nero 7:
  I'm not sure it supports x64 versions of XP or Vista.
   http://www.**--****.com/ #11

  That said, once installed, it may override Windows innate ability to burn.
So, you may need to remove it to re-enable Windows burn capability.

(I'm sure you've tried different blank media regarding the failure to
recognize blank disks.)



"Greg Kirkpatrick" < XXXX@XXXXX.COM > wrote in


them.



Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby John Barnes » Fri, 14 Sep 2007 20:57:05 GMT

What do you mean by will not recognise?  I have Roxio installed and when I 
insert a blank disk into my Lite-On drive (SATA) the disk shows up (auto 
start) under the control of Roxio (copying a file will be formatted by Roxio 
with a Roxio disk id).  If I close the panel, open computer and click on the 
drive, the drive has the Windows options presented (requests disk name and 
presents the current date and file options).  This is Vista64.

"Greg Kirkpatrick" < XXXX@XXXXX.COM > wrote in 




Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby R3JlZyBLaXJrcGF0cmljaw » Fri, 14 Sep 2007 21:52:04 GMT

What I mean by "not recognize" is that, when a blank CD-R or blank DVD-R is 
inserted in the DVD+-RW drive, although the icon in "Computer" for the drive 
changes (from DVDRW to CD-R or DVD-R), the built-in burning software of 
Windows Vista 64 does not present a window acknowledging that a blank disk 
has been inserted, files cannot be copied to the disk using Windows Explorer, 
and any attempt to access the disk results in a message that the disk may 
need to be formatted (which of course is a bogus message).






Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby R3JlZyBLaXJrcGF0cmljaw » Fri, 14 Sep 2007 22:02:02 GMT

Thanks, Mark.

While I did search Microsoft newgroups and forums (including MSDN and 
TechNet), I failed to search on Lightscribe.  Ugh.  At least the Nero works 
with it.  

You're probably right, that Nero might have to be removed in order to get 
the Windows burning to work.  I am reluctant to remove something that works 
(Nero 7) for a nebulous built-in Windows Vista function (which could break 
with a future Windows Update).  

Besides, the Lightscribe feature is only going to work with a 3rd party 
product (like Nero), so enabling Windows burning is a distant second choice.

I'll try the updated drivers from Lightscribe (after I back up first), just 
in case.







Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby John Adams » Sat, 15 Sep 2007 08:57:15 GMT

Greg,

I had a very similar problem to what you are describing when I first set up 
my Vista x64 system.  I had  a Sony PATA DVD-RW burner which, ironically, 
had the Works with Vista sticker on the box.  Anyway, Vista wouldn't 
recognize anything or burn anything.  I ended up taking the drive back and 
got an LG GSA-H62L (SATA).  It made a WORLD of difference, suddenly Vista 
recognized everything and I also have Nero installed which didn't cause any 
problems for me.  Also, LightScribe works flawlessly through Nero.

I know this isn't exactly a solution except for buying new hardware, but it 
made everything work on my system.

- John Adams


"Greg Kirkpatrick" < XXXX@XXXXX.COM > wrote in 




Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby R3JlZyBLaXJrcGF0cmljaw » Sat, 15 Sep 2007 10:42:01 GMT

Thanks, John.

That is what I suspected, that having a PATA drive might make a difference, 
which is why I included that in my description of the problem.

Buying another drive is not an option at this point, as I don't see any 
definitive HCL for Vista 64 which would guarantee that this feature (Windows 
imbedded burning) would work.  I'm going to wait awhile for this to play out. 
 

As I told my customer, there's no sense in even trying to uninstall Nero 7, 
just to try to make this work -- he'd be giving up the Lightscribe feature, 
for a marginal benefit.

There certainly are enough newsgroup & forum postings to bring attention to 
this issue.  Hopefully, Microsoft and Lite-On and Lightscribe can all get 
together and fix this permanently, and soon.








Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby John Barnes » Sat, 15 Sep 2007 11:24:48 GMT

What is the marginal benefit you see to having Vista write a disk when you 
have installed Nero and it has more functionality and works?  I can use 
Vista64, but never intentionally do as Roxio does more of what I want to do 
including packet-writing when desired.

"Greg Kirkpatrick" < XXXX@XXXXX.COM > wrote in 






Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby R3JlZyBLaXJrcGF0cmljaw » Sat, 15 Sep 2007 16:14:00 GMT

he "marginal benefit" is this: with the embedded burning feature in Windows
Vista (and for CD's, in XP Pro), one can right click any file or folder,
point to Send To, click on the drive letter of the burner, and with a click
on the popup balloon in the system tray, you're ready to burn the CD or DVD
with one more click.

Alternatively, you simply drag the files or folders onto the burner's icon
in (My) Computer, and you're again ready to burn with another click.

It makes the burn process simple for non-techs.

You (and I) might think Nero is easy, but for someone who's never used any
disk-burning software, it's another process of steps to learn, and not as
visually intuitive as the embedded burning.


"John Barnes" wrote:


Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby John Adams » Sat, 15 Sep 2007 20:49:00 GMT

'm not sure that the PATA is the issue. But I do know for a fact that my
newer drives work flawlessly (Windows burning, Nero burning, and
Lightscribe) under Vista x64.

The reason I selected this specific drive is because on the box it actually
lists Vista x86 and Vista x64 under compatibile operating systems. It also
carried with "Works With Vista" logo, but as I said earlier so did the other
drive. The only difference is that the other drive only said "Vista" on the
box, it did not specifiy 32 or 64 bit.

If you want a drive that works, I know that at least this one does.

- John Adams


"Greg Kirkpatrick" < XXXX@XXXXX.COM > wrote in
message news: XXXX@XXXXX.COM ...


Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby John Barnes » Sat, 15 Sep 2007 20:51:38 GMT

can do that with Roxio, or just drag and drop to the icon on the desktop.
Personally I never had any luck with Nero and their lack of support for
packet writing (InCD) was a cincher for me.

"Greg Kirkpatrick" < XXXX@XXXXX.COM > wrote in
message news: XXXX@XXXXX.COM ...


Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby VGVsZXN0ZXM » Thu, 08 Nov 2007 20:41:00 GMT

I have exactly all the same problems with my LITE-ON DVDRW LH-20A1P under 
Vista x64 Home Premium. No Lightscribe drive and no Nero installed, so both 
can't cause the failure on my computer. Any new knowledge or information to 
solve this 'Vista x64 blank media" bug available?






Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby Dominic Payer » Thu, 08 Nov 2007 21:06:38 GMT

Do you have the latest firmware for the drive?
 http://www.**--****.com/ 










Re: blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Postby VGVsZXN0ZXM » Thu, 08 Nov 2007 21:23:03 GMT

Yes, I use the latest drive firmware from LITEON. 
Auto-Play settings are checked and the "Shell Hardware Detection" service is 
started and set on Automatic.

Any more ideas?






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