x64 Installation Error Code 4

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x64 Installation Error Code 4

Postby em9vbTc5 » Tue, 06 Jun 2006 00:38:01 GMT

I am building up a new system & decided to try out XP x64 as the OS.

I've downloaded the Trial version two different times & had the same problem 
with both copies.

Setup starts, gives me the opportunity to load SCSI or RAID drivers (I don't 
need to) & then displayed:
     File AMD64\ntkrnlmp.exe could not be loaded.  The error code is 4.
     Setup cannot continue.  Press any key to exit.

Suggestions?

Thanks ahead of time.
-- 
AMD Athlon 64 X2 4400+
Asus A8V MoBo
Plextor PX-760A EIDE DVD
2x WD 200Gb HDs

Re: x64 Installation Error Code 4

Postby Rick » Tue, 06 Jun 2006 00:53:08 GMT

What type of connection do you have?  Unfortunately the error you're 
getting is one that is a result of a corrupted file.  Are you using a 
"Burn Image to CD" option with the downloaded .ISO file?





Re: x64 Installation Error Code 4

Postby em9vbTc5 » Tue, 06 Jun 2006 01:09:01 GMT

I'm using a cable connection.  I used Roxio Classic Creator to "Burn from 
Disc Image" & am pretty sure that the file is good.

Anything else I can try?

Thanks.
-- 
AMD Athlon 64 X2 4400+
Asus A8V MoBo
Plextor PX-760A EIDE DVD
2x WD 200Gb HDs







Re: x64 Installation Error Code 4

Postby Charlie Russel - MVP » Tue, 06 Jun 2006 01:27:32 GMT

corrupted files point to one of three things - a problem with the download, 
a problem with the ISO burn, or hardware. Hardware can take the form of a 
bad cable or connection, or bad RAM, or a problem with the DVD player.

-- 
Charlie.
 http://www.**--****.com/ 








Re: x64 Installation Error Code 4

Postby Darrellg » Tue, 06 Jun 2006 11:07:07 GMT

Hello,
I would agree with Charlie's list.  
The most likely cause of this error is hardware, and of the hardware the 
most likely is RAM. With that error code I can find multiple occasions 
where this was caused by bad RAM.  It could any one of the other things, 
but in my opinion RAM is the issue.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
<From: "Charlie Russel - MVP" < XXXX@XXXXX.COM >
<References:  < XXXX@XXXXX.COM > 
<#R0UE8# XXXX@XXXXX.COM > 
< XXXX@XXXXX.COM >
<Subject: Re: x64 Installation Error Code 4
<Date: Sun, 4 Jun 2006 09:27:32 -0700
<Lines: 38
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
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<corrupted files point to one of three things - a problem with the 
download, 
<a problem with the ISO burn, or hardware. Hardware can take the form of a 
<bad cable or connection, or bad RAM, or a problem with the DVD player.
<
<-- 
<Charlie.
< http://www.**--****.com/ 
<
<


<> I'm using a cable connection.  I used Roxio Classic Creator to "Burn from
<> Disc Image" & am pretty sure that the file is good.
<>
<> Anything else I can try?
<>
<> Thanks.
<>
<>> What type of connection do you have?  Unfortunately the error you're
<>> getting is one that is a result of a corrupted file.  Are you using a
<>> "Burn Image to CD" option with the downloaded .ISO file?
<>>
<>>


<>>> I am building up a new system & decided to try out XP x64 as the OS.
<>>>
<>>> I've downloaded the Trial version two different times & had the same
<>>> problem with both copies.
<>>>
<>>> Setup starts, gives me the opportunity to load SCSI or RAID drivers (I
<>>> don't need to) & then displayed:
<>>>      File AMD64\ntkrnlmp.exe could not be loaded.  The error code is 4.
<>>>      Setup cannot continue.  Press any key to exit.
<>>>
<>>> Suggestions?
<>>>
<>>> Thanks ahead of time. 
<
<
<


Re: x64 Installation Error Code 4

Postby Charlie Russel - MVP » Tue, 06 Jun 2006 15:52:30 GMT

30% a bad RAM module
40% mis-matched RAM modules
15% overclocked
10% burn or download
05% other hardware

My ball-park guesses as to the likely percentages for the cause. :)


-- 
Charlie.
 http://www.**--****.com/ 









Re: x64 Installation Error Code 4

Postby em9vbTc5 » Wed, 07 Jun 2006 04:37:02 GMT

entlemen,

Thank you for your insights--you were pretty much dead on!

While I was thinking about what to do with the possibility of a bad CD
player or cable, I thought about BIOS. Doing some research, I found that I
needed one of the last few BIOS updates for my CPU to work with this mobo.
After updating the BIOS, I kept getting checksum errors & decided to swap out
the Viking RAM I had with two Corsair sticks (from the approved list). No big
surprise (but a big sigh of relief!), the machine spun up and x64 Setup ran
through without problem.

Now, if I can just figure out what to do with 2 1Gb sticks of Viking RAM
that won't work on either of my ASUS mobos . . .

Thank you again!
--
AMD Athlon 64 X2 4400+
Asus A8V MoBo
Plextor PX-760A EIDE DVD
2x WD 200Gb HDs


"Charlie Russel - MVP" wrote:


Re: x64 Installation Error Code 4

Postby John Barnes » Wed, 07 Jun 2006 05:07:08 GMT

here is always the possibility that it is bad RAM you could possibly
exchange and use in your other slots.


"zoom79" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...



Re: x64 Installation Error Code 4

Postby Rick » Wed, 07 Jun 2006 05:21:30 GMT

Try finding someone with a MB the Viking will work in.  My MSI K8T800Pro 
doesn't like Patriot RAM, but it runs fine with Elixir.  My nephew could 
not get his MB with SiS chips to run with Elixir.  My Asus A8V seems 
happy with either.  To me the it's all absurd.  All the MBs are supposed 
to run JEDEC standard RAM, but they don't.  And the vendors really don't 
care.  When you mention a memory problem, they tell you to go buy their 
recommended brand of RAM.  I bought a different brand MB instead, it was 
cheaper!




Re: x64 Installation Error Code 4

Postby Graham » Wed, 07 Jun 2006 11:20:27 GMT



That's the point at which Microsoft would like you to buy another 
Windows license isn't it? I'm sure I've seen someone around here arguing 
that it is the motherboard that a (normal, not volume etc.) license 
"belongs" to.

Graham.

Re: x64 Installation Error Code 4

Postby Colin Barnhorst » Wed, 07 Jun 2006 12:46:41 GMT

Why buy another license?  Even if you make substantial hardware changes you 
can still activate again (except for BIOS locked OEM licenses).










Re: x64 Installation Error Code 4

Postby Graham » Wed, 07 Jun 2006 15:12:25 GMT



Oh, I agree that it is both possible and perfectly reasonable to do so, 
however there are been various discussions as to exactly which piece of 
a computer Microsoft considers a license to be "attached" to. The 
sticker is supposed to be on the case somewhere, but if you look at the 
license wording, it is somewhat vague about just which hardware it 
applies to, and there are some who say it is the motherboard. For most 
people here, I strongly suspect x64 is using an individual OEM license, 
not BIOS (or anything else for that matter) locked, so what we *can* do 
with it, isn't necessarily the same as we are supposed to do with it.

Graham.

Re: x64 Installation Error Code 4

Postby Colin Barnhorst » Wed, 07 Jun 2006 23:02:20 GMT

There's no need for discussion.  It is all laid out by MS on the website. 
There are 10 points for the hardware.  Only the system hard drive is 
counted.  Ram is counted as one point and a change of 64MB or more is the 
trigger.  The NIC counts as 3 points (odd as it sounds), and so on.  Seven 
points and re-activation is triggered.
No external devices count at all.  It should not be such a mystery.










Re: x64 Installation Error Code 4

Postby John Barnes » Wed, 07 Jun 2006 23:20:40 GMT

Only relates to the Activation process.  The licenses are somewhat vague, 
but the motherboard is key.













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