HP Color LaserJet 2550n

windows 64bit

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HP Color LaserJet 2550n

Postby RGVudmVyIFRpbW90aHk » Sun, 12 Jun 2005 11:31:01 GMT

I am trying to install my new printer on XP-64bit. I've downloaded the latest 
drivers from HP's website (dated 2 Jun 2005). I attempt to install a new 
printer using the new drivers. It says the drivers incompatible. Has anyone 
had any success with this or something similar? What did you do?

Re: HP Color LaserJet 2550n

Postby Mike Brannigan [MSFT] » Sun, 12 Jun 2005 11:43:01 GMT

The driver you have downloaded is for Windows XP 64-bit Edition.  Do you 
have an Intel Itanium based system or do you have an x64 system running on 
an AMD64 or Intel Pentium with EM64T processor?
If you have the x64 system then you have an incompatible driver.  You will 
have to wait for HP to release an x64 driver as the Itanium ones you have 
downloaded are for a different release of Windows XP that is only supported 
on the Intel Itanium processor.

Remember your product is Windows XP Professional x64 Edition - NOT Windows 
XP 64-bit Edition

If you do actually have an Itanium system please post back here.



This posting is provided "AS IS" with no warranties, and confers no

Please note I cannot respond to e-mailed questions, please use these

Re: HP Color LaserJet 2550n

Postby Charlie Russel - MVP » Sun, 12 Jun 2005 14:02:40 GMT

Meanwhile, use the HP 2500C drivers, either PCL or Postscript. They should 
work acceptibly until the right drivers are available.


Re: HP Color LaserJet 2550n

Postby Andre Da Costa [Extended64] » Mon, 13 Jun 2005 06:53:37 GMT

I am starting to think that Microsoft should have stuck with the "For 
Extended Systems" title instead.
Extended64 |  http://www.**--****.com/ 
Blog |  http://www.**--****.com/ 
FAQ for MS AntiSpy  http://www.**--****.com/ 

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