All 4 of the printers in our offline on the network keep going offline. Sometimes if we delete all items in the queue and recycle the power they come back online. It is a completely random occurrence, I have checked the network cables, I can ping the printers, but sometimes they bring themselves back online, other times they don't! They are all different brands or models but it happens to any of them. Three are over five years old and never had this problem until recently. What else can I check?
Printers keep going offline for no reason
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Printers keep going offline for no reason
by M Skabialka » Sun, 23 Mar 2008 02:23:57 GMT
Re: Printers keep going offline for no reason
by smlunatick » Sun, 23 Mar 2008 22:22:32 GMT
Check you network switch(es), hub(s) and router. I seen similar problems where the central "controlling" network part is failing.
Re: Printers keep going offline for no reason
by M Skabialka » Tue, 25 Mar 2008 23:23:49 GMT
The hub, switch and router are all under 6 months old. What kind of "checks" so you suggest? The physical connections seem OK. Check you network switch(es), hub(s) and router. I seen similar problems where the central "controlling" network part is failing.
Re: Printers keep going offline for no reason
by smlunatick » Wed, 26 Mar 2008 00:28:23 GMT
Check network and power cables I had a bad router that had flaky power connection right out of the box new and seen a router that when hot, all network access disappeared.
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We have three printers on our network that are shared by everyone. They are different brands and different ages. Randomly any one of them will stop printing and if you look at the properties it will say that printer is offline. Sometimes removing everything from the print queue and restarting it works. Sometimes you have to power if off completely. Sometimes nothing works. The print spooler on the server and PC never seems to be stopped, and stopping and starting it doesn't change anything. But, a few hours, or days later, all of a sudden it is online again as though nothing happened. This happens at least once a week, to a random printer. What would cause this?
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