Printers keep going offline for no reason

Windows XP


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Printers keep going offline for no reason

Postby M Skabialka » Sun, 23 Mar 2008 02:23:57 GMT

All 4 of the printers in our offline on the network keep going offline. 
Sometimes if we delete all items in the queue and recycle the power they 
come back online.  It is a completely random occurrence, I have checked the 
network cables, I can ping the printers, but sometimes they bring themselves 
back online, other times they don't!  They are all different brands or 
models but it happens to any of them.  Three are over five years old and 
never had this problem until recently.

What else can I check?

Re: Printers keep going offline for no reason

Postby smlunatick » Sun, 23 Mar 2008 22:22:32 GMT

Check you network switch(es), hub(s) and router.  I seen similar
problems where the central "controlling" network part is failing.

Re: Printers keep going offline for no reason

Postby M Skabialka » Tue, 25 Mar 2008 23:23:49 GMT

The hub, switch and router are all under 6 months old.  What kind of 
"checks" so you suggest?  The physical connections seem OK.

Check you network switch(es), hub(s) and router.  I seen similar
problems where the central "controlling" network part is failing. 

Re: Printers keep going offline for no reason

Postby smlunatick » Wed, 26 Mar 2008 00:28:23 GMT

Check network and power cables
I had a bad router that had flaky power connection right out of the
box new and seen a router that when hot, all network access

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