During startup: PTSNOOP.EXE

Windows 98


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During startup: PTSNOOP.EXE

Postby steve » Mon, 19 Jan 2004 07:02:01 GMT

I don't know why the two error boxes come up during start-
up.  They say that there is a problem running or finding 
the file PTSNOOP.EXE in the folder WIN.INI .   I don't 
know what I have to do to stop these two boxes from coming 
up again.  I don't even know what PTSNOOP is.  Also, my 
computer cannot finish starting-up unless I close or say 
ok to the two error boxes.  If someone could please help 
me solve this problem, it would be much appreciated.  
Also, could you tell me what PTSNOOP is?  Thanks in 

re:During startup: PTSNOOP.EXE

Postby Grouse » Mon, 19 Jan 2004 07:33:59 GMT

Hi there, I am just curious; are you, by any chance 
running a PCTEL modem?

Re: During startup: PTSNOOP.EXE

Postby glee » Mon, 19 Jan 2004 09:08:17 GMT

It is used by PCTEL modems....see here for more info:

There is also a backdoor.trojan by that name that loads through the win.ini file, so after determining if it is related to your modem, have a look here:

Glen Ventura, MS MVP W95/98 Systems

Re: During startup: PTSNOOP.EXE

Postby anonymous » Mon, 19 Jan 2004 13:20:09 GMT

I went to the site: 
that you suggested and I just followed their directions of 
how to edit the WIN.INI window and I found a line that 
said PTSNOOP and just deleted it.  I restarted and the 
error windows did not come up, so I guess I fixed it.  I 
am not sure if my modem is a PCTEL, it is by the name of 
SURFboard.  It is a cable modem.  I fixed the problem, but 
I am not sure if it is a trojan or what.  I began running 
into the problem that I explained before by running the 
Panda Anti-virus free scan on their website, so I don't 
know if that had something to do with it.  I also found a 
Ptsnoop file in the windows program file, but it won't 
open, it seems that it was intalled in the computer when I 
purchased it.  Maybe that's what you were talking about, 
when you said about the modem.  Well, thanks for solving 
the start-up problem.  If you have any more advice for me, 
please let me know.  Thanks again.
through the win.ini file, so after determining if it is 
related to your modem, have a look here:


re:During startup: PTSNOOP.EXE

Postby anonymous » Mon, 19 Jan 2004 13:22:38 GMT

Not sure, it's a cable modem by the name of SURFboard.  
See reply to glee if you have any furthur help to give 
me.  Thanks.

Re: During startup: PTSNOOP.EXE

Postby glee » Tue, 20 Jan 2004 13:23:11 GMT

Exactly how much of the line did you delete, and which line was it?
Exactly what did the line say?
Did you delete anything else?

It was most likely a reference to the dial-up modem you had before you got the cable modem.  Is the dial-up modem still installed in the computer?

If you are using a cable modem, you are not using that reference anyway....ptsnoop was only for certain dial-up modems.
Glen Ventura, MS MVP W95/98 Systems

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